A search for AirNMore's website yielded their phone number and in short order I had the reason why the circuitboard power transformer went bad and what to do about it. heat setting). Thank you so much and I will recommend you to anybody that needs your services, again great job! Just Brilliant!! Just Brilliant!! Paul answered all my questions and more. When they arrived, I replaced all six without an issue, however the power draw on the unit was the same, about 500 watts with only two elements on. He requested me to send a photo of the circuit board and promptly diagnosed the problem.The unit now works beautifully. Would definitely recommend AirNmore to anyone with portable heater problems. I was so impressed with his wildness to help me. These Parts are compatible with the following: What incredible customer service , instead of instantly pushing more new parts he took the time to listen and share his vast knowledge on these heaters . Well I was certainly wrongI talked to the owner! Q U A R T Z I N F R A R E D P O R T A B L E H E A T E R. EdenPURE. The fan motor and the bulbs will shut down. 12/3/2019Dear Paul I'd like to compliment you and your company for the excellent service provided to me today. Those are: Edenpure heater not heating and Edenpure heater overheating. 1. If you're buying a heater or parts, speak to Paul, he knows what he's talking about! To reset, unplug your Edenpure heater for at least 30 minutes which will reset the internal electronics of the heater. Model number: GEN 4 Utmost professionalism and truly great customer service. EdenPURE Gen4; EdenPURE Gen4 . We have also been servicing EdenPURE heaters for over 10 years. Scott White 13:54 16 Jan 20 Highly recommend. 5 out of 5. GEN4 covers up to 1,000 sq. Highly recommended. I have replaced all elements. I did what the info said and unplug it from the wall but it did not reset. This includes Edenpure itself. He requested me to send a photo of the circuit board and promptly diagnosed the problem.The unit now works beautifully. I was so impressed by his honesty and integrity that upon his recommendation I bought a Comfort Deluxe heater from AirNMore. Reg. Sandra. How old is it? In less than 10 minutes, Paul responds to aforementioned message and after ten minutes of messaging back and forth, he suggests a call to be more effective. They say you can save money by turning your thermostat down to 55 or 60 and use the heater in one room you normally spend all your time in. Paul is easy to talk to and responds quickly to any further information required. If you see your heater is overheating, you should check the following factors responsible for it: Even if your Edenpure heater is off, the shorted wires in your heater cause the heating element to get power. Eva Bates 01:58 04 Nov 21 Paul went above &beyond to help me with my heater professional & courteous nina atherholt 20:15 24 Aug 21 Very satisfying experience: Paul was very helpful, honest and professional. If it doesnt work, take help from the Edenpure customer support center. I recommend his services without reservation. Toggle menu. I called because I thought I needed a replacement part. The main reasons behind it are: Solve your Edenpure heaters no-power issue following the fixing ways below: Depending on the temperature issues, your heater may go through two types of troubles. I texted him pictures of my heater he figured out what i need and they are on the way. To fix your Edenpure heater wont turn on issue, first, make sure the front power switch is set to the on position. Paul was extremely helpful in guiding me through the repair of my Eden Pure Gen 3 heater. Would highly recommend his services to anyone. I called AirNmore spoke to Paul and he was very happy to help me with my problem. Usually, after running for a short time, the heater will stop working once you dial the heaters power switch to the Off position. Heat sensor and circuit board were needed. 3. my eden pure gen 4 was new in box and stored for 10 yrs. Great customer service and the YouTube video's are awesome..Could not ask for any more information on completing this repair work. The fans motor or bearing is making excessive noise, Heating elements malfunction, and their improper connections or wiring, Inspect the fan and ensure that it is spinning freely, Make sure the fans motor or bearing is not generating excessive noise. I highly recommend! But I got that heater working, I am warm, and Paul helped me. I made two calls to them. Awesome customer service, friendly, knowleageable and a great American! Fireplacehubs.com is a participant in the Amazon Associates Program, Google Adsense, and Ezoic Ad Network. Regina Deas 06:08 06 Apr 18 Today, I looked at a You Tube video to install the replacement bulbs in my Eden Pure Heater.. Ensure the thermostat clicks at your desirable temperature. heater is not heating or overheating, heaters loud fan, heater blowing cold air, and heater beeps 3 times. Great products and great customer service. Paul is very responsive and takes the time to work through a resolution on an Eden Pure Gen 21 whose fan malfunctioned/all other functions in tact.. Model number: A4428 Google Rating 4.9 Jeff Doerner 21:12 11 Dec 21 I ordered new bulbs for a 16 yr old Eden Pure xl 1000 that had stopped working on Wednesday morning . I want thank him for his assistance in helping me. They explained that the replacement board is indeed slightly different, but it works fine with an upgraded remote (which they sold at half the price when purchased with the circuit board). I received them that Friday afternoon . We cannot accept returns on parts. He explained why the machine did that and solved my problem at no change. The heater will not operate if the temperature in the room is too high. He gave me tips to try before trying to sell me any parts. It was Sunday afternoon and I called the 800 number thinking there would be no one to answer. Like most edenpure heaters, the GEN4 is designed to circulate air in your environment every few minutes. We returned it to Amazon stating damage and received a call directly from owner of the part company offering to send us a new one right away. I highly recommend his company. Eden Pure could not help me. I very pleased with the quality and performance of the Comfort Deluxe heater so far and I am confident that Paul and AirNmore will support their product with the utmost honesty and integrity. Osram Sylvania 3 Pack 1500W Heater Bulbs/Element Kit, Compatible with EdenPURE GEN4 142 $7599 ($25.33/Count) FREE delivery Wed, Feb 22 Paul is an awesome guy and I wish there are many like him and the world certainly will be a better place to live. Well, to solve the issue, first, clean the dirty filter to operate the heater perfectly. Very frustrating. Edenpure heater troubleshooting guide outlined the solutions to the heaters problems, including it wont turn on, wont turn off, keep shutting off, the fan not working, and the heater has no power. The parts were perfect and came here in a timely fashion. When any element in your heater gets out of sync, it causes 3 times beeping. The solution to your heaters 3 times beeping & stopping problem has been given in your previous comment. Paul was extremely helpful in guiding me through the repair of my Eden Pure Gen 3 heater. Tom Thoreau 23:56 06 Jan 22 After wasting time on other u-tube videos, I found a video by AirNMore, which immediately clarified how to properly get the church ladies' Edenpure A 3705 heater apart. Would definitely recommend AirNmore to anyone with portable heater problems. This site and Paul was a HUGH help to me, had to change the bulbs in my edenpure and had no idea how to, watched the video once, and completed the job easily, I could not of done it without that info.. If you have any questions, please call us at 800-707-8725. The EdenPURE portable electric heater is a scam by my count. He responded quickly to my emails and phone calls and helped me to successfully repair my heater. Great guy and a super family run business to deal with ! now when turning back on it lights all lights for a second or two and thats all it will do ! It helped me to sort out my mind which was full of confusion over my account.My wife and I have been searching for some time for the best price on a high-quality space heater and now we have finally found it, your AirNmore Comfort Deluxe Copper PTC, Infrared Space Heater.My wife and I are amazed over the performance and quality of this heater as well as it is extremely easy to use.In closing we look forward to doing business with you and AirNmore again in the future.Sincerely,Mr. Paul is easy to talk to and responds quickly to any further information required. We have also been servicing EdenPURE heaters for over 10 years. I have 10-year old EdenPure Gen 3 for use in my small office, and this winter it wasn't putting out the heat that it had previously, so I mistakenly ordered, directly from EdenPure, a set of six new heating elements (mistakenly meaning I should have opened up the unit first and done some continuity testing & inspectionooops). Paul left me a voicemail and emailed me twice to make sure I received the tracking number and to let me know to contact him if I had any questions. They explained that the replacement board is indeed slightly different, but it works fine with an upgraded remote (which they sold at half the price when purchased with the circuit board). I ordered heating elements through Amazon, but sent from AirNmore. EdenPURE and O3 PURE Air Purifier Parts: EdenPURE Area Model EdenPURE G-7 Puratron Best Air EdenPURE 5 A4646 EdenPURE 6 A4647 O3 PURE Whole House Air Purifier SunTwin and Puratron Fireplace Parts: The Fireplace IHS Air Cooler Plus, EdenPURE Aqua 2000, EdenPURE and Puratron Sweeper Parts: EdenPURE Aqua 2000 EdenPURE and Puratron Sweeper Thanks again Paul Erich Richter 13:10 15 Feb 20 It was a real pleasure dealing l with Paul at AirNmore. Scott White 13:54 16 Jan 20 Highly recommend. If you have any questions, please call us at800-707-8725. Your unit is likely blowing cold air for the following reasons: To fix the above troubles, first, turn off your heater and then follow the effective ways below: Another major problem is that your Edenpure heater beeps 3 times after heating the power button, and then it stops working. Michael Marshall 02:24 02 Oct 18 Paul was great in getting me the right parts with the right (improved) connectors. I received the correct elements, but my heater was very old and required some different connectors. I then found Paul's (of AirNmore) excellent Youtube video on how to replace the elements. Contacted Paul to assist me with the process. I bought from him because he was so helpful! If you have any questions, please call us at800-707-8725. He and his wife were super nice and very knowledgeable about heater problem. After listening to my issue he told me the fix was probably as easy as oiling the fan bearing . And what about the filters? Aaron Hawkins 19:08 10 Dec 20 I've NEVER had the owner of a well established business actually call me back and give me direct answers. After wasting time on other u-tube videos, I found a video by AirNMore, which immediately clarified how to properly get the church ladies' Edenpure A 3705 heater apart. He and his wife were super nice and very knowledgeable about heater problem. Paul is extremely knowledgeable, helpful and a pleasure to deal with. She had very specific requirements from her last heater. Generally, a heater shuts off or blows cold air due to a dirty filter. heat setting). Highly recommend. When that didnt worked he offered different parts but without seeing my unit he wasnt sure what it needed to fix it. Contacted Paul to assist me with the process. Excellent e-mail communication and follow-up throughout. Continue being a Good Samaritan!!! Yet, I was still very apprehensive. When does that EVER happen? Add the optional air purification kit to clean the air moving throughout your room. Remove the filter from the back of the GEN4. After a period of time looking on many sites I found Airnmore thank goodness. After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. This includes Edenpure itself. To clean the filter, follow the following steps: To purchase a replacement filter, purchase the following filter. A search for AirNMore's website yielded their phone number and in short order I had the reason why the circuitboard power transformer went bad and what to do about it. Well, as the thermostat setting is high, to solve the issue, clean the dirty filter to operate the heater perfectly. Find many great new & used options and get the best deals for EdenPURE GEN4 A4643/RTL Quartz Infrared Portable Heater at the best online prices at eBay! Yes. Great customer service. We have also been servicing EdenPURE heaters for over 10 years. Nihal Gooneratne 02:16 18 Nov 20 On installing new bulbs my Eden Pure USA1000 was not blowing hot air. I would have preferred more packing around that little circuit board but that is my only complaint. He demoed a heater, answered questions, has been in this Biz over 20 yrs. Htel & Spa RGENT PETITE FRANCE. Pure Energy LLC. Dimensions: 12" X 9 3/4" X 9/16". I am astounded at the amazing customer service. I highly recommend his company. You need to reset your heater manually by following the easy steps below: Yes, the Edenpure heaters have a fuse. Best service I've seen in years. Hello. Thus ensure there are no shorted wires in your heater. Our Edenpure heater works fine but it has an annoying squeak. Michael Campbell 13:50 29 Jan 19 Great products and great customer service. The quartz infrared lamp gently warms the patented cured copper tubes. Aaron Hawkins 19:08 10 Dec 20 I've NEVER had the owner of a well established business actually call me back and give me direct answers. 2 hours later I received an email stating the parts had shipped . Run 2 minutes and heard 3 beeps. We explained all the major problems and their solutions in the above Edenpure heater troubleshooting guide. Test your Edenpure heaters proper resistance. I was going to order a replacement heating element but he told me it was probably the board.. There is no reset button in the Edenpure heater. AirNmore is customer service focused. EdenPURE Parts Store ~ McIntosh Hardware. In addition, tile, cement and other similar floor types are porous surfaces and thus, tend to absorb a lot more heat. Chad M 21:39 11 Jan 22 Paul has helped me out with 2 different heaters. Then, reset it. After getting it back together it would run and stop after 6 minutes . The parts were perfect and came here in a timely fashion. Home EdenPURE Parts EdenPURE GEN 4 A4428 Parts, Heater Replacement Parts for your EdenPURE GEN 4 A4428 EdenPURE Wall Hugger After listening to my issue he told me the fix was probably as easy as oiling the fan bearing . EdenPURE GEN21, EdenPURE Replacement Part - Fan Complete - A5156 Here at our EdenPURE Parts home page you will find factory parts for your EdenPURE, SunTwin, O3 PURE and other Products. I was so impressed with his wildness to help me. Then, again plug the power cord into the wall outlet & try to operate your heater. EdenPURE Heaters 2012. Tom Thoreau 23:56 06 Jan 22 After wasting time on other u-tube videos, I found a video by AirNMore, which immediately clarified how to properly get the church ladies' Edenpure A 3705 heater apart. I called AirNmore spoke to Paul and he was very happy to help me with my problem. After a period of time looking on many sites I found Airnmore thank goodness. Gale Friend 541 944 0793 thank you can help me. Visually inspect the heating elements connection and replace the bad heating elements. Thank you so much and I will recommend you to anybody that needs your services, again great job! I opted to buy a new unit. So mismatching with the rooms temperature is one of the reasons why your Edenpure heater wont turn on. I did it and its been fine since ! Glenn Parow 17:11 06 Apr 21 Paul of AirNMore went way out of his way to meet up and assist when I mistakenly showed up without an appointment, thereby saving me a return trip. BOMA easy living hotel. Model number: A4428 To fix your Edenpure beeping issue, reset your heater. I will tell everyone about this company! EdenPure Gen40. Any suggestions? Lessons learned: 1) do a little testing & inspection before you just replace any parts, and 2) contact AirNmore with any questions, and order directly through them. Power button still RED. AirNmore is customer service focused. My GEN4 model A4428 . Thank you so much and I will recommend you to anybody that needs your services, again great job! (only control panel cover. We have also been servicing EdenPURE heaters for over 10 years. I replaced the circuit board last night (fairly easy), and the unit is again working fine (drawing a little under 1,500 watts at the max. Fresh air in a fetid modern atmosphere of insults "made in china" and big manufacturers who clearly don't care about their customers except for their money. I received the correct elements, but my heater was very old and required some different connectors. Yet, I was still very apprehensive. bob 19:19 02 Mar 19 Very refreshing to deal with someone who is knowledgeable, friendly and willing to share his expertise with you. Edenpure Heater Troubleshooting [9 Easy Solutions], i) Edenpure Heater No Heat or Limited Heat, The Five Biggest Sports Clubs In The World, replace the malfunctioning heating elements, easy solution guide on edenpure heater wont turn on, the heater wont turn on section in the article, Rheem Tankless Water Heater Maintenance [Why+ How To Do], Rheem Tankless Water Heater Code 61 [Why+ How To Fix], Rheem Tankless Water Heater Code 14 [Why+ How To Fix], Rheem Tankless Water Heater Code 99 [Why+ How To Fix], Rheem Tankless Water Heater Code 76 [Why+ How To Fix], Too warm room or room temperatures is more than 75 degrees, Storing the heater at freezing temperature, The heater didnt get enough time to warm up, The front power switch of your Edenpure is set to off position, Make sure your room is not too warm, or the temperature is below 75 degrees, Dont store your heater at freezing temperature, Ensure the heater is getting enough time to warm up properly, Check the power outlet, replace the defective outlet, and make sure it is supplying enough power, Set your Edenpure heaters front power switch to on position, Replace the defective internal thermal protection and faulty thermostat, Thermostats damaged wiring or loose connection, Replace the damaged overheat limit sensor, faulty thermostat, and broken sequencer, Check the thermostats wires and connection. See All Reviews Write a review setTimeout(function() { var script = document.createElement('script'); script.async = true; script.src = '?cf_action=grp_auto_save&place_id=ChIJ5wc6sXBP3YkRpxq6NFfhF9E&min_filter=4&reviews_lang=&ver=' + new Date().getTime(); var firstScript = document.getElementsByTagName('script')[0]; firstScript.parentNode.insertBefore(script, firstScript);}, 2000); EdenPURE Copper Smart A5551/RPEEdenPURE Trusted Comfort A5551. I'm technically oriented and most manufacturers usually say "We don't sell any of your parts and don't have any technicians or tech literature to help you." You can purchase replacement heating elements for your GEN4 from AirNmore by visiting our US001 Sylvania Heater Bulbs, Set of 3 Bulbs product page. Continue being a Good Samaritan!!! Ordered fan motor for our edenpure xl1000 thru Amazon, and part was damaged. AirNMore is a breath of fresh air. I bought from him because he was so helpful! This product is certified by Amazon to work with Alexa. Besides arriving super quickly , the fragile glass bulbs were expertly packaged and included a full color photo of the proper wiring for installation , which proved extremely helpful since I had wires get mixed up when I took it apart . Phone: 877-887-0216. edenpurepartsstore@gmail.com. Heat sensor and circuit board were needed. Jeff Doerner 21:12 11 Dec 21 I ordered new bulbs for a 16 yr old Eden Pure xl 1000 that had stopped working on Wednesday morning . Im getting about 50 volt at all elements. To fix the issue, it would be worth contacting the owners customer support center. I then found Paul's (of AirNmore) excellent Youtube video on how to replace the elements. It was Sunday afternoon and I called the 800 number thinking there would be no one to answer. This site and Paul was a HUGH help to me, had to change the bulbs in my edenpure and had no idea how to, watched the video once, and completed the job easily, I could not of done it without that info.. Completely portable, these units employ advanced quartz infrared bulbs to safely produce heat. 0 answers. It certainly was a pleasure to come to know him. Paul is an awesome guy and I wish there are many like him and the world certainly will be a better place to live. Filter on the back of the unit is a lifetime filter that can be removed easily and can be cleaned with vacuum attachment or . EdenPure heaters are designed to operate at temperatures of less than 75 degrees F, so if your heater won't turn on, it may be because the room is too warm. The parts also arrived quickly. When your room has reached a desirable temperature, turn the thermostat knob to a lower heat as marked on its dial. To ensure you get the best. Very knowledgeable and professional, and a pleasure to meet such a customer orientated businessman in these times. I will always come back. I recommend his services without reservation. Youre seeing this ad based on the products relevance to your search query.