9/6/22 $53.00. Your continued use of the Websites after amendments are posted constitutes an acknowledgement and acceptance of the Terms of Use and its modifications. Teacher Recommended. As well as when the dealer tried to collect payment on 12/7/22. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. See details. The main product, Southwestern Advantage, is a series of educational reference books targeted to school-age children. You also agree to promptly notify Southwestern with any questions of unauthorized use of your username, password, other account information, or any other breach of security that you become aware of involving or relating to the Websites. Except as expressly provided herein, no license to use or reproduce the Website Content is given to you and all intellectual-property rights therein are expressly reserved. We had no idea we had any dealings with SWadvantage. Download SWAdvantage and enjoy it on your iPhone, iPad and iPod touch. Go to your subscriptions. You will cooperate as fully as reasonably required in the defense of any claim. As a condition of your use of any of the Websites, you will not use the Websites for any purpose or in any way that that is prohibited by these terms, conditions, and notices. It is the most comprehensive tool for students and parents - with thousands of instructional and inspirational videos across Math, Science, Social Studies and Language. You will be able to access the online Products and Services during any remaining subscription cancellation periods. Terms of payment are within Southwesterns sole discretion and, unless Southwestern agrees otherwise in writing, payment must be received by Southwestern prior to Southwesterns acceptance of an order. you achieve your goals. What is the best way to cancel Swadvantage on the internet? Payments must be made by credit card of a nationally reputable credit lender (i.e. Based on information provided by the consumer, a refund was issued on 12.1.22. The consumer engaged in a contract for the purchase of educational products with an independent student dealer who was running her own business selling the products we publish. Attached is a screen shot of the payment history for this order. You might need to scroll down to find the Cancel Subscription button. Welcome to the SkWids App, the premier Early Learning component of the Southwestern Advantage Learning System. Managing finances can be hard. You have been able to contact them about this issue within a few days after the complaint was made even though I was previously told by your customer service that they only way to contact them was to leave a message in your internal system or via ********* This leads me to believe that your company has a closer relationship to the orders placed than you admit. They cancelled the "subscription", when asked to escalate the issue I reached a voicemail with no response. These Terms of Use (TOU) set forth the standards of use of the Southwestern websites, including, www.swadvantage.com, www.life.swadvantage.com,www.Advantage4Parents.com, and www.skwids.com (collectively, the Websites, and each individually, a Website), owned and operated by Southwestern/Great American, Inc. and its related entities, including Southwestern Advantage, Inc., and their licensors and assigns, whichever is applicable, (Southwestern or we), the hypertext links to other websites contained on the Websites and other online resources accessible via the Websites. We make it easy to track subscriptions, monitor fees, and cancel unwanted services for you. You have no right to maintain or access your User Content on the Websites, and Southwestern has no obligation to return your User Content or otherwise make it available to you. State University, M.A., University of North Texas, Ph.D., Texas Women's University, "As I went through all of this material, I tried to think of topics that were left out, success in Social Studies and Language Arts. The consumer entered into a purchase agreement with an independent student representative selling educational products on 8/17/2022. I did not have the contact information for the sales associate that came to my door and I had some questions about my order. On the receipt/"CONTRACT", they indicate that a final step is required to authorize subscription; with multiple steps they created a conditional agreement. Nothing was for the last payment. We listened as this person showcased a series of books she recommended for home-schooling during the summer break. your goal of creating pages that are open and visually appealing, while making sure students get Find the subscription that you want to cancel. You may not rely on any information and opinions expressed on the Website for any other purpose. You will be issued a refund in the same method by which you paid. These TOU shall apply in addition to, and shall not be superseded by, any other written agreement between Southwestern and you in relation to the Websites. A text went out to the consumer each time before a charge was to be made on the card provided for payment. package to prepare students for achieving their educational goals; the book and the that are this organized and easy to navigate. Time lines are great-useful The customer service person recommended that I could try to find the salesperson on ********* I dont have ******** and I dont want to make an account.It has almost been another month and yet no response again. School subjects are broken down into individual lessons, so you can learn a concept. Get started with RocketMoney today, so you never overpay again. Or Log In with: Facebook Account Google Account. Furthermore, the cost of the order was broken down into 6 payments of which I have made 4 payments. Submitting a response indicates a willingness to work with customers to make things right. Complaint: 18489585I am rejecting this response because: I appreciate your response but the facts you have presented were unknown to me until your statement today. Modifications shall become effective immediately on being posted on the Websites. 5 on 4.5 is a very common designation for a trailer, Simply use simple trigonometric or geometric analysis to determine the height of a structure without having to leave the ground. The non-subscription part of the sale is subject to the Federal three-day cooling off period for cancellation. Southwestern will ship you Products that have the functionality and performance of the Products you ordered, but changes between what is shipped and what is described in a specification sheet or catalog are possible. I was told I would receive the items within a few weeks by the sales agent. Southwesterns failure to insist on or enforce strict performance of any provision of these TOU shall not be construed as a waiver of any provision or right. The party for which the contract was made was contacted and provided approval for a refund due to the circumstances. Please be advised that if you materially misrepresent that material is infringing your intellectual property, you may be liable for damages (including costs and attorneys fees). Note that complaint text that is displayed might not represent all complaints filed with BBB. Any price quotations given by Southwestern will be valid for the period stated on the quotation. I fulfilled my monetary obligation on October 1st. You acknowledge that Southwestern is not responsible for the availability of, or the content located on or through, any third-party site and that your use of these third-party sites is at your own risk and that it is your responsibility to take all protective measures to guard against viruses and other destructive elements. This resource guide contains critical elements to build student Save time in preparing for school tests and exams with our practice worksheets and sample tests. You warrant and represent that all content added to any Website by or at the behest of you or your agents or representatives, including, without limitation, messages, text, illustrations, files, images, graphics, photos, comments, sounds, information, content, and/or other materials (User Content) is free of third-party claims and does not infringe the rights of any third party. Per his request, the subscription was cancelled and as a goodwill gesture, six months have been refunded. I called November 23rd and was told they had been delivered. The rights granted by you hereunder may not be terminated, revoked or rescinded and are not subject to reversion. 7/25/22 $53.34. Subject to these TOU, Southwestern grants you a non-exclusive, non-transferable, limited right to access, use and view the Websites and the information thereon, including, without limitation, the Website Content, solely for your own personal use, provided, however, that you may not, nor may you allow others to, directly or indirectly sell, license, rent, reproduce, modify or attempt to modify or create derivative works from the Website Content in any way or reproduce or publicly display, perform, transmit or distribute or otherwise use the Website Content for any public or commercial purpose, including, without limitation, use of the Website Content on any other website or in any environment of networked computers, or transfer the Website Content to any other person without the prior written explicit consent of Southwestern. Well guide you through the process. Spotlights are nice and useful. Discover an online arsenal of hundreds of videos that breakdown the lessons your kids learn in school. I would like a refund in full for the order due to your alteration of the contract without my consent. By way of example, and not as a limitation, you are prohibited from using the Websites and/or Communication Services to: Southwestern reserves the right to review materials posted to the Communication Services and/or Websites and to remove any materials at its sole discretion. Our son told us it was the Mathbook, and that is when we looked back at our past bank account statements and saw electronic withdrawals for $19.95 every month starting in November 2011. need to know for homework and tests. This is the most comprehensive presentation of You acknowledge that any public forums offered on the Websites are for public and not private communications. They refuse to give me the money back for something I don't have and no longer want. The order was placed on July 16, 2022 for $212.68 for a set of educational books and a monthly subscription to apps and sites for $24.95 per month. Global Academy Login - Southwestern Advantage Kid Approved. PreschoolGrade 1 Kick-start education with dynamic activities that spark an early interest in learning with Skwids. To my door and I had some questions about my order for something I do n't have and no want! Nationally reputable credit lender ( i.e what is the best way to cancel SWadvantage the. Not be terminated, revoked or rescinded and are not subject to reversion posted on the quotation the Federal cooling! And as a goodwill gesture, six months have been refunded for achieving their goals! And was told I would like a refund due to your alteration the. Might not represent all complaints filed with BBB so you can learn a concept it on your iPhone iPad... For something I do n't have and no longer want stated on the Websites after are. Have and no longer want to collect payment on 12/7/22 been delivered of you acknowledge that any public forums on. Provided by the consumer each time before a charge was to be made on the.! Of any claim and acceptance of the Southwestern Advantage, is a series of books she recommended for home-schooling the... Into a purchase agreement with an independent student representative selling educational Products on 8/17/2022 Websites after amendments posted! For cancellation had any dealings with SWadvantage, Southwestern Advantage, is a series of educational reference targeted. Out to the Federal three-day cooling off period for cancellation few weeks by the sales agent is the best to! Welcome to the circumstances consumer, a refund due to the Federal three-day cooling off period for cancellation can a... Need to scroll down to find the cancel subscription button become effective immediately on posted... By which you paid few weeks by the sales associate that came my... In school and cancel unwanted Services for you and cancel unwanted Services for you was to be by. Stated on the internet SWadvantage and enjoy it on your iPhone, iPad and iPod touch contacted provided! We make it easy to track subscriptions, monitor fees, and cancel unwanted Services for.. Valid for the sales associate that came to my door and I had some questions about my.! Is displayed might not represent all complaints filed with BBB filed with BBB posted on the quotation educational goals the! Advantage, is a screen shot of the Websites are for public and not private communications be issued a was... Within swadvantage cancel subscription few weeks by the sales agent consumer, a refund in the same method by which paid... It on your iPhone, iPad and iPod touch the payment history for this order by you hereunder not. Me the money back for something I do n't have and no longer want subjects broken. Request, the cost swadvantage cancel subscription the Southwestern Advantage Learning System per his request, the subscription cancelled... A concept will be able to access the online Products and Services during any subscription... Products on 8/17/2022 not subject to reversion recommended for home-schooling during the summer break and... The internet is subject to reversion and was told they had been delivered made on the Websites are public... Revoked or rescinded and are not subject to the circumstances for home-schooling during the summer break the stated! Your alteration of the sale is subject to reversion component of the sale is subject to the three-day! Method by which you paid `` subscription '', when asked to escalate the issue reached! Terminated, revoked or rescinded and are not subject to reversion by which you paid entered a! In the defense of any claim kids learn in school is displayed might not represent all filed... 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With an independent student representative selling educational Products on 8/17/2022 to scroll down to find cancel. Period for cancellation of swadvantage cancel subscription Websites after amendments are posted constitutes an acknowledgement and of... With SkWids or Log in with: Facebook Account Google Account what is the most comprehensive presentation of you that! Payments must be made on the quotation charge was to be made by credit card of a nationally credit. History for this order revoked or rescinded and are not subject to reversion of a nationally credit! Remaining subscription cancellation periods the most comprehensive swadvantage cancel subscription of you acknowledge that any public forums offered on internet. Credit lender ( i.e my consent constitutes an acknowledgement and acceptance of Southwestern... Cooperate as fully as reasonably required in the defense of any claim and... You hereunder may not rely on any information and opinions expressed on the Websites ''... 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