Stop fuel pumps if necessary. The estimated total pay for a Lead Customer Service Associate at Wawa is $40,269 per year. If you require an accommodation, please contact our Associate Service. Customer satisfaction is an important part of the customer service associate role, as it ensures customers are happy with their experience at the store. Find out what a Wawa Customer Service Associate does, how to get this job, and what it takes to succeed as a Wawa Customer Service Associate. Chatbots can provide customers with quick answers to their questions, as well as help them find the products they need. Pull expired items, document and discard. Ensure the proper execution of assigned foodservice and beverage programs and procedures. Help make it more accurate by, All Lead Customer Service Associate Salaries. Be sure to comply with all laws in the state in which you work. Working in customer service can sometimes involve dealing with difficult customers. Amber/Orange light (without AirPods in): Your charging case, If your tax return status is "Still Being Processed" your tax return could be essentially on hold until the IRS, You're certainly not alone, since soreness in the upper arm is the most common vaccination side effect. Customer Service Associate Fuel Associate (NJ only) Supervisor and Management Opportunities Team Supervisor Customer Service Supervisor Food & Beverage Manager Assistant General Manager General Manager Grow Your Career Store Career Path At Wawa, we're here to support your personal and professional choices. The estimated base pay is $17 per hour. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Store 565 - Waldorf, MD 20603 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Wawa Lead Customer Service Associate pay, Wawa Job description For Resume . Job Title: Customer Service Associate. Whether you join us as a part-time associate, store leader or corporate associate, youll be a part of a team that has a shared mission to put our core values first in everything we do. Heres a list of specific customer services skills to put on a resume: Your List of the Most Important Customer Service Skills (According to Data). document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Wawa Customer Service Associate Job Description & Salary. Prepare all made to order food and/or beverages according to recipe or customer specifications. Perform customers fuel transactions. Your email address will not be published. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Store 8529 - Eldersburg, MD 21784. Job Title: Customer Service Associate. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Location: Field. Example: I worked as a barista at a coffee shop for two years while I was in college. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. For more questions about navigating your Workday Home and/or Wawas hiring process, please click here (https://www.wawa.com/careers/applicant-help) . Ensure that the work environment is safe at all times. This shift is driven by the fact that customers are increasingly turning to these channels for support. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. The estimated additional pay is $2 per hour. GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! This includes speaking clearly, using a friendly tone and asking the customer to repeat themselves if you didnt hear them. Maintain proper cash levels in register drawer and change machines.4. Summary description of the position: Takes part in facilitating all works related to customer service. Job Description. Wawa, Inc. is an equal opportunity employer. Comply with federal and state laws by requesting personal identification from customers who are purchasing tobacco.5. The search is on! Check out the latest Wawa Jobs, Reminder Apply for our Summer 2023 Corporate Internship Program! Example: I am very comfortable standing for long periods of time. Averages based on self-reported salaries. This helps ensure that customers have a positive experience when interacting with Wawa. The Customer Service Associate delivers an exceptional customer experience that supports Wawas vision to fulfill lives every day. Absecon, NJ, Referrals increase your chances of interviewing at Wawa, Inc. by 2x. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. Perform customer fuel transactions and monitor activities at the fuel court. Ensure coffee thermals are filled and working properly. Greet and provide an enjoyable shopping experience for all customers. STR00583 - Mechanicsville, MD 20659. They also help maintain the store by stocking shelves, cleaning, and organizing. If you dont have any experience, explain what other types of work youve done that require math or customer service skills. They are responsible for providing excellent customer service, stocking shelves, and operating the cash register. Copyright 20082023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. { "name": "Native_infosite_salary_detail_fluid_en-US","id": "div-AdSlot-leqkxkx8", "fluid": true }, Averages based on self-reported salaries. Jack In The Box Job Application Form Online & Careers 2023, Visionworks Job Application Form Online & Careers 2023, Marshalls Job Application Online Form & Careers (PDF Print Out), Lionbridge Job Application Form Online & Careers 2023, Carls Jr. Job Application Form Online & Careers 2023. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Additionally, the amount of hours worked and the individuals performance may also be taken into consideration when determining the salary of a Customer Service Associate. Complete other tasks as assigned by store management. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. You should be able to listen to customers and respond to them in a way that makes them feel heard and valued. I had overslept and rushed to get ready. I found ways to make it more comfortable by using proper posture and stretching regularly.. Unlawful discrimination will not be a factor in any employment decision. Perform customer fuel transactions and monitor activities at the fuel court. By analyzing customer conversations, associates can gain insights into what customers want and tailor their services accordingly. Communicate with the management team regarding customer requests and concerns. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Employers ask this question to make sure you have the skills necessary to handle challenging situations. Customer service representatives often communicate with customers over the phone or in person, so its important to be able to speak clearly and understand what others are saying. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Get email updates for new Customer Service Specialist jobs in Clifton Heights, PA. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. During my time there, I learned how to operate a cash register and handle money. If you have experience working in similar positions, describe your ability to stand for extended periods of time. www.wawa.com/careers #jointheflock #internships2023. Maintain proper cash levels in register drawer and change machines. The estimated base pay is $35,673 per year. To be hired as a Customer Service Associate at Wawa, applicants must have a high school diploma or equivalent. A customer service associate manages customer concerns with the objective of maintaining positive customer relationships with an organization. Lead Customer Service Associate, 10/2016 - Current The Hertz Corporation - Doral, FL Greeted customers and provided excellent customer service. Here are five common Wawa Customer Service Associate interview questions and answers. Follow proper coding procedures. Respond to customer requests and complaints in a timely and courteous manner. We are not officially endorsed by nor affiliated with Wawa., Inc.Similar to this post, Job Posting for CSA Customer Service Associate at Wawa, CSA Customer Service Associate Job Opening in Springfield, NJ at Wawa | Salary.com Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Wawa, Inc. is an equal opportunity employer. Proven exemplary customer service skills. Make sure that there is no dirt or debris in the areas where food and beverage are served. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. I called in to let them know I would be late and arrived 15 minutes later than scheduled. Location: Field. If you require an accommodation, please contact our Associate Service. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Employers ask this question to learn more about your work ethic. Prepare suitable food and beverage according to customer orders. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. AI-powered chats also allow Wawa Customer Service Associates to better understand customer needs and preferences. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. Companies. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Your job seeking activity is only visible to you. STR05365 - Loxahatchee, FL 33470. Communicate with the management team regarding customer requests and concerns. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. This question can help the interviewer determine if you have any experience with operating cash registers and handling money. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. Follow proper coding procedures. The latest jobs in the US in March 2023 are, The top companies hiring today in the US are, The cities with the most open job vacancies in the US are. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. Required fields are marked *. Customer Service Associate Identifying customer needs. Essential Functions: Ability to work well individually as well as in a team environment Good communication skills Excellent customer service skills Ability to learn FSRA process and procedures and demonstrate on a daily basis Ability to work overtime as needed Ability to multi-task in fast paced environment Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing Must be able to lift and carry up to 35 lbs Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. A Customer Service Associate at Wawa is responsible for providing excellent customer service to all customers. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Check expiration codes, face and inspect all items. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. Maintain proper cash levels in register drawer and change machines. All Rights Reserved. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Visit the Career Advice Hub to see tips on interviewing and resume writing. The Most Likely Range represents values that exist within the 25th and 75th percentile of all pay data available for this role.How accurate is this most likely Total Pay range (base + additional) of $17-$22/hr?Your input helps Glassdoor refine our pay estimates over time.Related Searches:All Lead Customer Service Associate Salaries|All Wawa SalariesTotal Pay BreakdownPay TypePay EstimateMost, What exactly is the role of a lead? Additional pay could include bonus, stock, commission, profit sharing or tips. Get notified about new Customer Service Specialist jobs in Clifton Heights, PA. Institute for Human Resource Professionals (IHRP), ConsultANZ Civil Engineering, Construction, Surveying Recruitment. Ensure that all procedures regarding food service and beverage schedules are followed. Complete other tasks as assigned by store management. Whether you join us as a part-time associate, store leader or corporate associate, youll be a part of a team that has a shared mission to put our core values first in everything we do. Take care to maintain the appropriate level of cash in the safes. Applicants must also be able to work in a fast-paced environment and have excellent communication and interpersonal skills. Wawa, Inc. is an equal opportunity employer. Job Description. Explore the positions and descriptions listed below. Posted: January 25, 2023. Pull expired items, document and discard. If the store management gives any additional task, complete the assigned task fully. Must be at least 16 years old Must have reliable transportation Must wear slip resistant shoes at all times Must be able to tolerate exposure to cleaning products Basic Qualifications: Pursuit of or high school diploma or equivalent, preferred Prior food service and/or customer service experience preferred Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Check that people who buy tobacco and alcohol products comply with the age limit. More. Attention to Detail: Attention to detail is the ability to notice small changes and make adjustments accordingly. You have reached your maximum number of active job alerts. We're committed to being your source for expert career guidance. GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! Unlawful discrimination will not be a factor in any employment decision. The estimated base pay is $35,763 per year. In my previous position as a barista at a coffee shop, I was required to stand for eight hours each day. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Chatbots are becoming increasingly popular in customer service, and Wawa is no exception. Join us or tag a friend to apply! By leveraging this technology, Wawa Customer Service Associates can ensure a better customer experience and increase customer satisfaction. City and state must be separated by a comma followed by a space (e.g., Houston, TX). Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Find the best jobs in the US, apply in 1 click and get a job today! Help make it more accurate by adding yours. Customer Service: Customer service skills are the foundation of your job as a customer service associate. Communicate with the management team regarding customer requests and concerns. We recommend using the filters beneath the search bar to best search for your desired opportunity. The Customer Service Associate delivers an exceptional customer experience that supports Wawas vision to fulfill lives every day. It's a great format for anyone who is in the process of changing careers or possesses a mix of important skills and work experiences that apply to the job. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Copyright 2023 Grabjobs Pte.Ltd. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. The Customer Service Associate deliver an exceptional customer experience that supports Wawas vision to fulfill lives every day.Principal Duties:1. Superviseur Comptable - Bureaux et environnement exceptionnels, Business Development Manager- Body Scanners, Senior Specialist, Digital Marketing, Channel & Engagement Planning and Analytics, Pharmacist-Unit Dose and Automated Dispensing, Electrical and instrumentation Maintenance Trainer, General Manager - Radisson Blu Aqua Chicago, Regional Planning & Environmental Leader (Taranaki), Senior Accountant / Finance Manager - Property Funds, Creative Content and Social Media Lead - Hype DC & Subtype, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, Skills Development Specialist (2 Years Contract), Major Projects & Infrastructure - Senior Legal Counsel, See who Wawa, Inc. has hired for this role, Sultan Qaboos Comprehensive Cancer Center. Find out what skills and jobs are in high demand. AI-powered chats are becoming increasingly popular in customer service. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. Activate fuel and gift cards and assist with lottery purchases as needed. Communicate with the management team regarding customer requests and concerns. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Store Operations Opportunities: Please use the distance and location filter to view opportunities near you. Find out what its like to work in Store Operations APPLY NOW Associate Opportunities Do you thrive in a fast-paced environment? Veterans, active military and families can visit any store today for free any size hot coffee! Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Additionally, they should be familiar with the companys policies and procedures so they can respond appropriately to any situation. In our journey to achieve boundless convenience, Wawa offers its own brand of elevated customer service thats achieved through continued food service innovation, new store growth and digital experiences. A combination resume format, also called a hybrid resume, allows a customer service job candidate to provide an equal amount of professional experience and relevant customer-related skills. When interviewing candidates, look for these customer service qualities, traits and skills. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Ensure coffee thermals are filled and working properly. Job Title: Customer Service Associate. Wawa, Inc. is an equal opportunity employer. How can you stand out? Check expiration codes, face and inspect all items. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. The estimated base pay is $17 per hour. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). Instead of getting upset, I calmly told him that I understood how frustrating it could be when someone made a mistake. Some duties include Food preparation Cash register duties Customer service General housekeeping Key Requirements Customer service driven Enjoys working with people Good communication skills Organized Apply For This Position Now The Fuel Associate is responsible for all aspects of fuel safety, delivering exceptional customer service, and ensuring the fuel court tasks are completed in an efficient and consistent, Wawa Lead Customer Service Associate Hourly Pay Glassdoor, Wawa Lead Customer Service Associate Hourly Pay { name: Native_infosite_salary_detail_fluid_en-US,id: div-AdSlot-lcgacp1h, fluid: true } Any ExperienceAny Experience0-1 Years1-3 Years4-6 Years7-9 Years10-14 Years15+ YearsTotal Pay Estimate & RangeTotal Pay:Most Likely RangePossible RangeSee Total Pay Breakdown belowThe estimated total pay for a Lead Customer Service Associate at Wawa is $19 per hour. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Greet customers in a friendly and professional manner, providing prompt service, Provide accurate information about products and services to customers, Process customer orders quickly and accurately, including cash handling and credit card transactions, Maintain cleanliness of the store, stocking shelves, cleaning counters, and organizing displays, Assist with inventory management, restocking items as needed, Ensure compliance with all safety regulations and company policies, Respond to customer inquiries and complaints in a timely and courteous manner, Monitor customer traffic flow and provide assistance when necessary, Follow up on customer feedback and take appropriate action, Participate in team meetings and training sessions, Assist with promotional activities such as product sampling and special events, Perform other duties as assigned by management. Sign in to create your job alert for Customer Service Specialist jobs in Absecon, NJ. Pull expired items, document and discard. Pull expired items, document and discard. They are expected to provide excellent customer service and maintain a friendly and professional demeanor at all times. Never really had to use it, but i know its great, This July marked the 10th anniversary of our first store in Florida! Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). You must greet customers appropriately and ensure that all customers have a pleasant shopping experience. Job Description. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292. Although customer service varies from customer to customer, as long as youre following these guidelines, youre on the right track. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. This job was posted on Mon Jan 09 2023 and expired on Mon Jan 30 2023. Maintain proper cash levels in register drawer and change machines. Posted: November 10, 2021. Learn more about Store 5222 - New Smyrna Beach, FL 32168. Additionally, chatbots can be programmed to recognize customer preferences and offer tailored solutions that meet their needs. 3.9 Part-time 2 hours ago. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Greet and provide an enjoyable shopping experience for all customers. The Customer Service Associate delivers an exceptional customer experience that supports Wawas vision to fulfill lives every day. Activate the fuel and gift cards offered by the company, complete the lottery purchase if necessary. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. You can unsubscribe from these emails at any time. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. Respond to customer requests and complaints in a timely and courteous manner. Think of the most persuasive speaker in your organisation. Part-Time. Get a free, personalized salary estimate based on today's job market. Corporate or Union Opportunities: Please select a job category and filter accordingly. Ensure coffee thermals are filled and working properly. Related Searches:All Lead Customer Service Associate Salaries|All Wawa Salaries. What Does an Immigration Case Manager Do? He apologized and left happy.. Customer Service Associates must also be aware of how their responses will appear in public forums. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles.

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