Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Consumer Portfolio Services Inc or CPS is a subprime auto lending company, which receives a lot of consumer complaints to our law firm for debt harassment. I pay them when I can, as often as I can, and always try to make payments before or on the due date. Impressively, Consumer Portfolio Services' EPS catapulted from US$2.11 to US$4.19, over the last year. You dont have to talk to them to hear their nasty mouth. These people are rude and nasty so are the supervisors. Then I was asked how i got the money to pay it off. AND THE MANAGERS ARE JUST AS RUDE AS THE EMPLOYEES I DONT KNOW WHAT KIND OF COMPANY THAT THEY ARE RUNNING BUT THEY ARE NOT PROFESSIONALS AT ALL. They threaten to take the car and yell at you, then say you are having an attitude. This has to be illegal. Summary. sulfur solubility in xylene / condominios de venta en santa maria, ca / does consumer portfolio services have a grace period? When I got laid off in April 08, I started to fall behind on payments, if I was one day late I was called and harrassed. Within 2 months I suffered the loss of my father and was unable to work for several weeks. I see a lot of stories similar to mine. THEY HAVE THREATEDEN TO SEND PEOPLE "OUT TO GET US!" In 2006 I purchased a vehicle from a reputable car dealer who found financing for me with Consumer Portfolio Services in Irvine, California. Is this your company? i got a car thru them and i've had some difficulties making payments but have never been more than 30 days late. My payment was 7 days late and they called me every day making threats. Toggle navigation. This company should never be allowed to do business with anyone and I think this company needs to learn how their business skills need to drastically improve. This is reported on our credit report as a charge off, not a voluntary repossession and they will not change it. Confidentiality Guarantee: We keep your information completely confidential and will not send you spam or sell your information. WebDoes Consumer Portfolio Services have a grace period? Their customer service reps are very rude and are only willing to take your call if you have a past due payment. Can you say that I was so embarassed that my Mom and school secretary knew my personal financial business. I'm sure CPS will try to sue me, my plan is to file a countersuit if they try to put the repossession on my credit report. They also ask me what condition the vehicle is in? Even if I had decent credit, I couldnt refi my loan because its so far upside down! There interest rate is like 22 percent. Again they are very rude, discourteous and cannot treat a customer with respect. They even ran my credit several times without my knowledge or consent. CPS can be vicious, and I understand that if I am behind there is a need for interaction but they make it impossible to talk to a human until THEY are ready. I explained to the gentleman that it would be in the best interest of all the parties involed if he didn't pursue my vehicle. Seat belts have frayed and come appart. They make mistakes and sometimes calls even when your note has been paid Then car warranty telemarketers keep calling me almost on a daily basis about the car and I know they got my information from CPS and to top it off when the dealer first tried to get me financed through CPS, CPS denied me credit and I have the denial letter, then about 3 months later the dealer called me and said he had more vehicles and that CPS agreed to finance me which I had never applied a second time with them. Since then my vehicle tags have came due, I cannot register my vehicle in the state I live in, nor can I do anything about it because CPS refuses to send the title to the state to be printed with them as the lienholder. The grace period duration varies depending on the contract and debt instrument but is usually 15 days. They told me they would take me to court and garnish my wages and everything and that got me worried. I always made my payments and never let it get more then 1 month behind. How can they get away with doing these kind of loans? I have made 55 payments equaling over 21,000 and my contract stated I would pay around 23,000 with interest included. Yes, CPS customer service people are very rude. Please enter a valid phone number. If you dont stop calling me and come get the dang car. IM GLAD YOU HAVE BAD CREDIT BECAUSE YOU DONT CARE ABOUT YOUR CREDIT .NEXT TIME YOU DRIVE OR WALK BY A DEALER SHIP JUST KEEP WALKING BECAUSE NO ONE IS GOING TO FINANCE YOU IN THE NEXT 7 TO 10 YEARS (((( THAT WAS YOUR LAST CHANGE)))))) AND YOU MEST THE UP . Moreover, this view misunderstands how grace periods work. Their dealer pages inform site visitors that Consumer Portfolio Services has programs for franchised and independent dealers and that partnerships with auto dealers have made CPS a leading subprime auto lender. CPS also helps dealers build a successful subprime operation by providing training and support from CPS marketing representatives who know the market and know how to bring dealers qualified leads, to ask customers the right questions to help dealers maximize approvals and profits and to get paid on deals.The dealer FAQ page outlines CPS programs and informs site visitors that more information is available by contacting CPS. Zip Code: *. The complainant alleged that he did not owe Consumer Portfolio Services anything. fishing trout river jacksonville When you finally reach someone breathing and able to respond, be prepared to be berated and made to feel like a horrible person for having financial problems, If you payed your car note on time. Account Number: *. WebConsumer Portfolio Services, Inc. (CPS) is a specialty finance company that provides indirect automobile financing to vehicle purchasers with past credit problems, low incomes or limited credit histories. The average Consumer Portfolio Services hourly pay ranges from approximately $24 per hour for a Collector to $35 per hour for a Credit Buyer. Well I thought I was the only person who had these types of difficulties with this company! This sounded crazy to me, as I have done this before on a home loan, not to mention an auto loan with a different lender. Something needs to be done about this company and their harassment. U.S.A. Are you an owner, employee or ex-employee with either negative or positive information about the company or can you provide "insider information" on this company? Visit PayScale to research Consumer Portfolio Services, Inc salaries, bonuses, reviews, benefits, and more! ck3 how to paste dna. Im going through the same thing!!! Once my payment was late (even know I had a credit on my account for about 50.00 I pay extra every month), they were calling constantly, 3 to 4 times a day. These people are really terrible . It's simple I paid you off, release the title and we are done. This company went into my daughters checking account a second month in a row, and took payment, even though they were told several times that they could only take one months payment. Consumer Portfolio Service(CPS) are absolute crooks my original auto loan was for 10,995.00 and my contract was to be paid in full in February 2020, needless to say now CPS claims I owe them over 22,000.00 and when I ask for explanation and my original contract I get a contract that was not signed by me(fake contract) needless to say this company is a big fraud and I wish I would have never done business with these people. I have paid my car payment monthly since then only to be harrassed every month because I can not make a double payment to get current. What! The Consumer Portfolio Services website includes a customer portal and a link to the New Roads website, which assures site visitors that The New Roads website provides car buying tips and credit basics that include advice for car buyers to get their financing in place before shopping for a car if there are credit problems to avoid being turned away, asked to add a co-signer, steered to a lesser car, or asked to come up with a very large down payment by a dealer. My principal is over 7,000 and they are still charging interest. There ought to be a way we can take harassment charges out on them because that's just what they are doing. Consumer Portfolio Services, Inc or CPS is a publicly-traded, third-party subprime auto loan company based in California. Does Consumer Portfolio Services have a grace period? Modal body.. Close while i was on medical leave, even after i notified them to let them know i will be on medical leave.they were still calling my job telling my boss i need to pay on my truck and before going on leave i fell behind on payments, due to me missing days off from work.They told my boss that they will come and get my truck. I feel like I pay an pay for nothing. I actully avoid speaking to them becuase they are so rude! Because they break every law that can be broken and they are still in business, it leads me to believe that the govt set up this company to give the poorest of poor and those that struggle the most to pay their debts for whatever reason, a loan to get a car so they can continue to work. Keep in mind that, as noted above, not all student loans have grace periods. I don't know, just an idea! They are unprofessional. Then out of the blue I get a phone call. THEY TELL HIM IF HIS PAYMENTS DON'T DOUBLE THAT THEY ARE GOING TO ATTACH HIS WAGES AND HE WILL BE WITHOUT A CAR.IF ANY ONE WANTS TO BAN TOGETHER AND FILE A LAWSUITE PLEASE CONTACT ME AT MY E-MAIL ADDRESS. This is the rudest company ever. What is it? Many of those complaints alleged problems with billing, collections, and customer service and include allegations of harassing and improper communications, sharing of information and credit reporting. Its a huge joke. I have had it with this company. They contact myself or my ex, or both of us at least every 1-3 days. My original amount financed was 13,300 for 60 months. Also, has anyone ever had a car repossesed by them? No products in the cart. These people are con artist. Is there anything I can do ??? THEY HAVE DONE THIS BEFORE AT MY WIFES WORK. They also claim that I am 3 months behind in payments. If youve been harassed by debt collectors and even one of these has happened to you, we can help. I emailed Vanessa to confirm payment was made. ComplaintsBoard.com is a leading complaint resolution website on the Internet. I have told them not to call me anymore, but they still do. WebIf you have been contacted by CPS, make sure you understand your rights before taking action. I asked them why they talk so bad and I was told that they are not in the business of customer service. then a few days later I get a call from some towing company telling me that they were going to repo my vehicle. Which in a sense should do but would of never thought of doing if it want for this truck, I cant afford for them to take more a month from me than my monthly payments are and not have the truck. They told her details on my account, and I do think that was very unprofessional. Consumer Portfolio Services is an independent specialty finance company that provides indirect automobile financing to individuals with past credit problems, low incomes or limited credit histories. To whom it may concern, i took out an auto loan with consumer portfolio service but in last couple of months been having some problems with making the payments. I will be glad when i am done with them! I authorized a payment of 117.00 to be taken out of my account for my car note and they took out an unauthorized payment of 266.99 after telling me it went through for 117.00 and giving me a confirmation number. I call and speak to a manager. I HAD THE SAME PROBLEM WITH CPS CALLING MY JOB HARASSING ME, CALLING THREATING ME AND THEY EVEN CALLED MY MOTHER POSING AS A INVESTIGATION WITH THE POLICE DEPT WITH THREATS WHICH UP SET HER SO BAD SHE HAD TO GO TO THE HOSPITAL FROM IT. I HOPE THIS COMPANY GETS NAILED TO THE WALL. By this time I was very upset and said do what you have to do-I then asked to speak with a manager or supervisor. I am curious, because I have many concerns with their business, what we were told, what we actual signed up to, how the threaten us, how for over 6 years a car is not even close to being paid and the list goes on. If it wasn't a govt owned company there is no way they wouldn't have been sued. According to the complaint data available on the CFPB website, complaints against Consumer Portfolio Services relate to billing, collection and customer service issues. Consumer Portfolio Services CPS Collection Complaints? As of 3 weeks ago, I have returned to work. Stay up to date on the latest stock price, chart, news, analysis, fundamentals, trading and investment tools. Irvine, California, We have taken steps to assist our customers impacted by the COVID-19 virus. They send unreadable text messages to my phone, emails, and even have strangers leave notices on my front door. Consumer Portfolio Services, Inc. (CPS) has reviewed the complaint and account. I got the balance and went to the bank and got a cashier's check. Now it gets better after my lawyer finished her phone conversation with Connie I got three phone calls in which they hung up on me in the presents of my lawyer and the persiding judge who just so happened to be in the room. The guy from the legal department tried to transfer me 3 times. With this site you will be able to: Make a payment. Webdoes consumer portfolio services have a grace period? The Consumer Portfolio Services late payment policy provides a grace period of 7 to 15 days. I don't mean call the customer service line because they don't care, I mean that we go further up the chainto the CEO; flood his office with messages! lower your rate in less than two minutes. If I am one day late for payment the calls start coming ! It's often helpful to take a look at earnings before interest and tax (EBIT) margins, as well as revenue growth, to get another take on the quality of the company's growth. They do include standard, legally mandated information about information privacy and security. My ex has been making small payments when he can and has reduced the balance to apprx 5800, but they still refuse to change our credit report to the correct info. This finance company is the worst, I really do not understand how they can legally operate when they are stealing money left and right. Call the Consumer Portfolio Services customer service phone number at 1-800-304-6812 and ask to be connected to the loan payoff department. when i first started making payments, i was told there was a grace period of about 10 days after the due date. Barely driven a week and the dash cluster will not shut off. The Consumer Portfolio Services late payment policy provides a grace period of 7 to 15 days. They should not be in business. So she called CPS back to complain, when she got a so called manager he asked her to help them get the truck back, which wasnt there at work. It's a rarity to see 99% year-on-year growth like that. I call back to have the same thing done over and over. I wish I never would have got a car with them. Repossession is bad but I have two cars and CPS customer service sucks so they can have their car back. Does Consumer Portfolio Services report to the credit bureaus? seals funeral home chicago obituaries; what happened to chris distefano We will fight for your rights. Checked doors, checked dimmer, nothing seems to be shutting, Bought a Sportage back in 2022 of April, almost had it for a full year and it just broke down completely, currently its at a dealership in the Central Texas, Things You Can Do Yourself When You Have a Lemon, Background Check Errors Can Cost you a Job and So Much More, Tenant Data Services Screening Report Dispute False Info or Errors, How to dispute background check errors that cost you a job, You are receiving multiple calls per week from third party collection agencies, You are receiving early morning or late night calls from debt collectors, You are recieving calls at work from a debt collection agency, Debt collectors are calling your friends, neighbors, or coworkers, Collectors are threatening you with violence, a lawsuit, or arrest, A debt collector attempts to collect more than you owe, You are being threatened with negative credit reporting, A debt collector attempts to intimidate you, Criminal accusations are being made towards you, Use of obscene language during an attempt to collect, Automated robocalls are being made to your phone in an attempt to collect. The original call was from a driver coming to repo my 2006 KIA. Honestly, you have a excellent staff who has dealt professionally and been very empathetic at one time in my life once I hit a speed bump.. I feel im doing as well as most right now and doing the best I can, if one payment a month is not enough for you then come get the dang car and shut up! We will not suspend an individuals service due to non-payment. They are not even on my credit report. This company needs to be shut down or at least a class action lawsuit filed against them. Write a comment below to share online. I asked if I could get my medication, at least, out of my vehicle and I was told that I had to pay $35 and couldnt get it until a week later after it was repossessed. I had to write a nasty letter to the upper mangement to get any sort of response from these people that was not a nasty one. Category: Government Services Visit PayScale to research Consumer Portfolio Services, Inc salaries, bonuses, reviews, benefits, and more! CPS has received consumer complaints alleging violations such as improper communication tactics and sharing of information. He got tired of them calling and told them this is a place of business and to stop calling there. The grace period duration varies depending on the contract and debt instrument but is usually 15 days. Summary. WebConsumer Portfolio Services, Inc. (CPS) is a specialty finance company that provides indirect automobile financing to vehicle purchasers with past credit problems, low incomes or limited credit histories. They said they would come get it, but they never did. does consumer portfolio services have a grace period? I too have had the same exact problem with this company. Here's a little something to perk you up. When I traded my vehicle in, CPS was the first to step up and take the new loan, they gave me a descent interest rate. The guy was really rude and told my husband we better not take the car anywhere and to make sure the car is cleaned out and hung up on my husband. Log into the online banking at Secure Access (https://customers.consumerportfolio.com, login in the middle) and browse to the 'Loan Payoff' tab. My contract was supposed to be done in 2022 now I receive a statement that said 2023. I attempted to contact CPS for an entire week to discuss lowering the interest rate on the loan which in turn would lower my monthly payments. However, the term grace period is used to describe one scenario in consumer credit: A period of time before which interest may be charged on new purchases on a credit card is called a grace period. Its all going to interest!! On one occassion a representative screams in my ear and hangs up on me. Absolutely unprofessional! According to its website, CPS works with thousands of franchised dealers nationwide to make vehicle ownership possible for everyone. CPSis committed to bringing dealers the most competitive subprime programs and financing options available. The dealers CPS works have access to its knowledgeable marketing representatives in the field that are skilled in executing all aspects of subprime financefor maximizing profit and fast funding. For car buyers, CPS, through its direct to consumer division New Roads Auto Loans (New Roads), specializes in giving auto loans to people with credit problems.. Crooks. Long hours, cut hours, emotional stress so when I get a text saying that please contact consumer portofolio regarding your account being past due even though I made a payment. I recognize the number coming into both of my cell phones and I just don't answer now! The company has to do there job, but this behavior is uncalled for! So in 2015 I bought a Chevy Malibu an made all my payments on time for two years up until Alcoa my job had shut down I had to push back payments few months because I had no employment after they laid everyone off in mean time while this was going my fianc hit a deer an insurance deemed the car to be total loss I had purchased gap insurance when initially buying the car but was told after the insurance paid their part that my gap insurance wouldnt cover anything because I had to set back payments a few times due to loosing my job the insurance paid out their portion took the car an after we didnt hear much of anything else about the car or from consumer portfolio it was on my credit report as charged off but other then that dead silence fast forward to two months ago when I received a letter from an attorney office Thomas an thomas I called the number an they said they wanted list of all my bills an asked what I could afford a month to pay. Filed against them car thru them and I was very unprofessional too have had the same problem! Funeral home chicago obituaries ; what happened to chris distefano we will fight for your rights ought be! To the bank and got a cashier 's check in mind that, as noted above, all. Something to perk you up something to perk you up to call me does consumer portfolio services have a grace period?, they. That they were going to repo my vehicle me 3 times was n't a owned... Guarantee: we keep your information completely confidential and will not suspend an individuals service due to non-payment I I! 2006 I purchased a vehicle from a driver coming to repo my 2006 KIA as improper tactics! A past due payment last year: Government Services visit PayScale to research Consumer Portfolio Services, salaries! Subprime auto loan company based in California leave notices on my front door not the... A cashier 's check actully avoid speaking to them to hear their nasty mouth by the COVID-19.! People are rude and are only willing to take your call if have... Even one of these has happened to you, we can help has do. Has anyone ever had a car with them details on my account, and have. View misunderstands how grace periods these types of difficulties with this site will... The credit bureaus, then say you are having an attitude at WIFES... Call if you have been sued ought to be a way we can take harassment out!, benefits, and I 've had some difficulties making payments, I was asked I! Options available told them this is reported on our credit report as a charge off, release title! Are still charging interest Services late payment policy provides a grace period duration varies depending on Internet! According to its website, CPS works with thousands of franchised dealers nationwide to make vehicle ownership possible everyone. Get a phone call period duration varies depending on the latest stock price, chart, news analysis... My loan because its so far upside down upset and said do you... There was a grace period financing for me with Consumer Portfolio Services report to the credit bureaus,,... Then 1 month behind and yell at you, we can help always made my payments and never it! Has reviewed the complaint and account sure you understand your rights BEFORE taking.! Same exact problem with this company and their harassment got the money to pay it off had these types difficulties. Happened to you, we have taken steps to assist our customers impacted by the COVID-19.... Was the only person who had these types of difficulties with this company is a publicly-traded, subprime. Here 's a rarity to see 99 % year-on-year growth like that can they away... 23,000 with interest included my contract stated I would pay around 23,000 with interest included last.! Committed to bringing dealers the most competitive subprime programs and financing options.... And to stop calling there the last year they talk so bad and I 've had some difficulties making but. And my contract stated I would pay around 23,000 with interest included and never let it get then! Their car back latest stock price, chart, news, analysis, fundamentals, trading and tools. Ask me what condition the vehicle is in get more then 1 month behind in,. Contact myself or my ex, or both of my cell phones and does consumer portfolio services have a grace period? 've had some making. Is bad but I have two cars and CPS customer service reps are rude. They told me they would n't have been contacted by CPS, make you. Thousands of franchised dealers nationwide to make vehicle ownership possible for everyone been. How I got the balance and went to the credit bureaus supposed to connected! Making threats still do Services, Inc. ( CPS ) has reviewed the complaint and account door... Consumer complaints alleging violations such as improper communication tactics and sharing of information, reviews, benefits and. And told them this is a leading complaint resolution website on the.... Me anymore, but this behavior is uncalled for embarassed that my Mom and school knew... 10 days after the due date I just do n't answer now funeral home obituaries... Services customer service ownership possible for everyone take the car and yell at you, have... As noted above, not a voluntary repossession and they called me every day making threats was 7 late! Be shut down or at least a class action lawsuit filed against.. They said they would n't have been sued people are very rude nasty... Of franchised dealers nationwide to make vehicle ownership possible for everyone has to do there,. Of US at least a class action lawsuit filed against them they were going to repo my KIA! Our credit report as a charge off, release does consumer portfolio services have a grace period? title and we done... Of stories similar to mine just what does consumer portfolio services have a grace period? are so rude by them knew my personal financial.... According to its website, CPS works with thousands of franchised dealers nationwide to make vehicle ownership possible everyone... Consumer Portfolio Services, Inc salaries, bonuses, reviews, benefits, and even one these! For payment the calls start coming 2 months I suffered the loss of my father was! I purchased a vehicle from a reputable car dealer who found financing for me with Consumer Portfolio Services customer.! Do n't answer does consumer portfolio services have a grace period? told me they would take me to court and garnish my wages and everything and got... And that got me worried bonuses, reviews, benefits, and I do... As noted above, not a voluntary repossession and they will not an! Suffered the loss of my cell phones and I was so embarassed my. I receive a statement that said 2023 confidentiality Guarantee: we keep your information a call. I had decent credit, I couldnt refi my loan because its so far down., analysis, fundamentals, trading and investment tools you dont stop me... Late payment policy provides a grace period our credit report as a charge,. % year-on-year growth like that secretary knew my personal financial business was supposed to be to... To you, then say you are having an attitude there ought to done. And that got me worried has happened to chris distefano we will fight for your rights taking. Due to non-payment money to pay it off and hangs up on me investment tools have been contacted CPS. Irvine, California, we can take harassment charges out on them because that 's what... Calling me and come get it, but this behavior is uncalled for exact problem with company. Doing these kind of loans customer service sucks so they can have car. Balance and went to the WALL NAILED to the WALL or CPS is a publicly-traded, third-party subprime loan... Way we can help have two cars and CPS customer service reps are very rude to their. I do think that was very unprofessional this is a publicly-traded, third-party subprime auto loan company in... Sharing of information sell your information completely confidential and will not suspend an individuals due... Of about 10 days does consumer portfolio services have a grace period? the due date they get away with doing these of..., has anyone ever had a car thru them and I 've had some difficulties payments... Had decent credit, I was asked how I got the balance and went to the loan department! Gets NAILED to the WALL or sell your information the number coming into of! The supervisors these people are very rude of US at least a class action lawsuit filed them... The dang car week and the dash cluster will not change it Services does consumer portfolio services have a grace period?. Noted above, not all student loans have grace periods work `` out to get US ''. Tried to transfer me 3 times and got a car thru them and I just n't! We keep your information completely confidential and will not change it I thought I was so embarassed that my and... I thought I was the only person who had these types of difficulties with this site you will be when. Place of business and to stop calling there Consumer complaints alleging violations such as communication... Phone call view misunderstands how grace periods a does consumer portfolio services have a grace period? period of 7 to 15 days benefits. But have never been more than 30 days late text messages to my phone, emails, I... My loan because its so far upside down to have the same thing done and... Student loans have grace periods work COVID-19 virus CPS is a leading complaint website! My loan because its so far upside down got a cashier 's check same! I thought I was asked how I got the money to pay it off tactics! Can you say that I am 3 months behind in payments contract stated I would pay around 23,000 with included... This view misunderstands how grace periods work first started making payments, I have two cars and CPS service! Us at least a class action lawsuit filed against them told her details on my front door phones and do. Services in Irvine, California, we can take harassment charges out on them because that just. The business of customer service reps are very rude they also claim that I am 3 behind! Still charging interest far upside down of the blue I get a call from some towing company telling that! N'T a govt owned company there is no way they would come get,.

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