The A5780B can heat up rooms up to 2200 sq. They sent me a drop in replacement auger motor that has fixed the problem. Step 3: There is a loss of draft pressure. Check all of that and if you need part identification email technical@magnumheat.com and they can help with that. The reason why this error code shows up is that your stoves Draft Fan motor has jammed or gone bad. Part # 80605. The feed motor has a capacitor in-line with the motor that can flip the polarity of the power to the motor. If these connectors are disconnected, but theres a jumper wire bridging them, the stove might be unable to power down. Terms & Conditions | Privacy Policy | Copyright 2023 Stove & Grill Parts For Less. 3. So, since there isnt enough air in the system, it cant burn the fuel as fast as the stove is feeding it in, resulting in unburned pellets. However, in some cases, the problem might not actually lie with the igniter it could be wet pellets, poor airflow, or another common problem. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'fireplacehubs_com-large-mobile-banner-2','ezslot_13',116,'0','0'])};__ez_fad_position('div-gpt-ad-fireplacehubs_com-large-mobile-banner-2-0');A pellet stove can burn through a conventional 40lb bag of pellets every 24 hours based on the typical pellet burn rate of 1.67 lbs. The possible reasons that can cause error code 3 are-. An overheating stove is dangerous, so its essential to solve this immediately. This happens in auto-ignition-equipped models, as they monitor themselves during the startup sequence. Some systems have a draft restriction or damper rod. Usually pressure switches do not fail. Most Ashley pellet stove reviews online also appreciate the easy-to-use digital control system of the A5780B. If the auger repeatedly jams, its probably the result of dust buildup, improperly sized pellets, poor quality pellets, a blocked pellet chute, or a worn auger motor. Straightforward Solutions If your 5500 series pellet stove seems to have trouble feeding pellets, indicated by a flashing "A" on the display, make sure the door is securely closed. The fire consumed the pellets in the burnpot, meaning by the time more fuel was fed into the firebox, there were not enough embers to reignite the fuel, causing the new fuel to extinguish the flames. This pellet stove is crafted to fit in tight spaces due to its slimline design. Heres what to look for. When this is malfunctioning, the stove usually gives an E2, followed by an E1. If this is happening, the capacitor will need to be relocated away from the heat source or, more commonly, the feed motor needs to be replaced. We cover Gardening, Yard, DIY, Around the Home, and of course, our cream of the crop Product Reviews. We and our partners use cookies to Store and/or access information on a device. Generally, this happens because the stove or vent is dirty, preventing adequate airflow through the system. Check for air leaks in the system, such as in the door gasket. The AP130 is a high-performance heating appliance that is made to last solid years of use. The AP130 is one of the best Ashley pellet stove units for those who want a fully automated option. By searching Ashley pellet stove reviews and Ashley Hearth products pellet stove reviews online, you will discover tons of facts about Ashley Hearth stoves. Many stoves have a hopper lid switch in-line with the feed or the pressure switch, make sure the hopper lid is closed when troubleshooting. US Stove Ashley EPA Certified 2200 sq ft Modern Wood Pellet Stove 40 lb. Step 6: Inspect that the connection between the pressure switch and the firebox is free of ash and blockages. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. COPYRIGHT 2023. Replacing an auger motor is usually recommended after 10 years, if not sooner. These Ashley pellet stove reviews provide everything you need to know about each stove unit. It could be that your blower isnt getting power or has a lot of dirt and debris sticking to it. The possible reasons why your Ashley pellet stove is not feeding pellets are-. Adjust the air-to-pellet ratio and heat settings to correct the problem. In case, you have any questions, leave us a comment below. This will be correct for . Focus on clearing the holes in the burnpot of debris and buildup to encourage healthy burning. If you cant find what you need in the manual, contact the manufacturer for help. There are a variety of reasons for your pellet stove failing to light. Generally, when this happens, itll give a code, usually E2. Yes, you should be able to. Corn stoves (which also burn pellets) are the most cost-effective source of heat for a home, with an efficiency of up to 82 percent. Clean the stove and vent to remove gunk and buildup. Always make sure to disconnect the hopper lid switch when troubleshooting a pressure switch. Called US Stove to order this motor. If its worn out, it cant move pellets from the hopper to the burnpot. Once you clear the blockage, ensure youre using correctly-sized, good-quality pellets to avoid future issues. Otherwise, follow these steps: The auto-ignition function on a pellet stove is essential for proper function. If your heater is not properly installed, a house re may result. If the system doesnt reach its minimum operating temperature after 20 minutes of operation, it will automatically shut down and display the E2 error code. You are using an out of date browser. Step 1.2 - Remove the igniter (Figure 2) and unplug it at the connector. Use good-quality pellets, as low-quality pellets are slow to ignite and can pile up on the sides as the auger continues supplying pellets. What is the average life of a pellet stove? Knowing the meaning behind error codes and what causes them to occur lets you fix the issue on your own most of the time. If your 5500 pellet stove's digital display shows a flashing A and the glass door is completely shut, this indicates a vacuum issue. If your auger starts working, it means you don't have a strong enough seal to create the necessary suction to close the switch. This can happen when the auger motor has gotten jammed or gone bad. Always allow your wood pellet stove to cool completely before cleaning. Numerous Ashley pellet stove reviews online also tell that these two models are remarkably similar. Ensure the front door, ash pan, and hopper lids have snug seals. Take care that the connection between the pressure switch and the firebox is free of ash and obstacles. To take advantage of your stove's warranty, you must keep your receipt and register the appliance at USSC's official website. Jonathon is a mechanical engineer with over ten years of experience in the HVAC industry. First, the random shutdowns could be the result of an empty burnpot. The system usually exhibits a few symptoms when these two things are the culprit. Hopper . Learn more, Facebook II Twitter II Pinterest II Linkedin. Generally, this would only happen on a very windy day. Clean the pellet chute if you can reach it. If nothing works, consult a professional for assistance. You might notice the system will turn on, but since pellets dont move through the system, it automatically shuts off due to a lack of fuel. 90% of the time this switch is the problem and I'm here to show you how to troubleshoo. As an Amazon Associate I earn from qualifying purchases. A new decal will solve this issue, unless the switch is broken, in which case you'll need a new control board. Make sure the viewing door is properly closed and sealed. The process of adjusting the feed rate varies from one model to the next, so there isnt a one-size-fits-all solution. An extended power loss event can do this too, if the power does not come back on before the stove has cooled to a point lower than the proof of fire threshold. Mama always said, 'a clean stove is a happy stove!' First and foremost, start with a clean stove. Try opening a window (only a tiny amount) in the room where the stove is to see if this remedies the problem. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Essential Home and Garden is a one-stop guide for homeowners. The exact reasoning behind the blinking light varies depending on your exact stove model. How To Do So Safely. When this bearing starts to wear out, dust from the hopper will get between the bearing and the auger shaft and cause the rotation of the shaft to slow down. How to adjust your pellet stove to fine tune your burn rate. While every stove is different, the following are the most typical reasons for your pellet stove not working: You can take the following measures to stop your stove from shutting down on you. If your stove will power on but will not feed pellets at startup, or the stove will not enter into the startup procedure from the get-go, here are some things to check. Cause: This can happen when the auger motor has gotten jammed or gone bad. While this is a rare culprit, it can happen. Make sure the viewing door is properly closed and sealed. If the rate is too high, it might cause you to waste pellets. Check the system for dirt, dust, and grime. Ashley Hearth is a brand owned by the USSC (United States Stove Company). Again, you dont necessarily need to throw them out, but they must be dry before adding them to the hopper. Ensure there arent pellets bridging in the hopper. It includes an exhaust blower that helps to get rid of smoke spillage. Remove the blockage using the manual auger feed function if your stove has one. Are your pellet stoves guaranteed safe to use? pellet hopper for up to 80 hours of continuous warmth and comfort. Ashley Pellet Stove Error Codes [7 Easy Solutions], 4. If the vent extends straight out of your house, a gust of wind may cause a burst of air to move down the pipe, snuffing the fire out. Moisture in the pellets, a defective igniter, or insufficient airflow is the most common problems that prevent a stove from lighting. Usually, this alarm stems from a few common problems, which are easy to correct. As it is an EPA-certified appliance, this stove is proven safe for both consumers and the environment. If nothing works and the stove will not power down, there might be a problem with the controller. These are possible reasons for the blower not running. Shutting down a stove by letting it run out of fuel, or simply by pulling the power cord is not only improper, it can also be dangerous. After proof of fire, this is when you can make changes and see the changes happen. This can also be why your stove is no longer feeding pellets. If the exhaust blower fails (stops spinning), the stove will display a vacuum switch error. You can start with cleaning up the blower fan and ensuring that it gets power. Likewise, a dirty vent or stove may restrict airflow, causing the stove to run for a very long time as it tries to cool down. Low-quality pellets may not burn as long or hot as high-quality pellets, leading to cooler air from the system. Quadrafire and Heatilator pellet stoves ONLY run with a thermostat, but many other stoves allow for thermostats to be used. Enjoy the warm air! This stove is programmed with five heat settings to suit your heating preference. This heating machine uses a control board that has through several safety inspections and tests. Ashley Hearth Products. You can get a good understanding of how a pellet stove works here. This will also wear out the motor. Wood pellets are a versatile, clean-burning fuel source. If air leaks out, it could cause the system to overheat as it tries to compensate. Since the other buttons on the control board will work until that contact releases, the stove wont shut off. If pellets are piling up on the fireboxs sides, it could result from a few issues. Since your pellet stove is supposed to heat your home, its not ideal when it blows cool air. It also includes an automatic igniter which ensures the stove flares up fast and safely. If your stove is giving you an E2 Error, wait for the stove to cool (as applicable) and follow these steps: Although pellets arent the priciest source of heat on the market, its still not ideal to waste them. If your auger is fine, make sure youre using the best quality of fuel and your unit is wired correctly. These cracks can form around the heads of the buttons under the decal. If that is open, pellets will not feed. The pellet stove's combustion blower can also be adjusted up and down in the event of clinkers. Vacuuming and removing ash, fuel jams, and other blockages is all that is required to remove the buildup. If all else has failed, and you cannot get the stove to shut down, there may be something wrong with the controller. The AP5622 wood pellet stove incorporates a 20% larger 160 lb. If you have extra cash to spend, the kit is a great accessory to add to your purchase, according to the Ashley hearth products pellet stove reviews. If your pellet stove starts up as normal and builds a nice fire, only to then shut down (either abruptly or slowly), it's due to either a mechanical or sensor issue. The feed motor is slowing down as the stove heats up, 2. On the other side of the air chamber, a speed blower collects heat and spreads heat throughout the room. The burnpot is full of partially burned pellets. Refill the. If your stoves blower turns on and off, it could result from overheating. The ESP probe in the exhaust is looking for 95F to cut power to the stove. You might notice the stove releases bursts of cool air, sometimes when the system initially starts or maybe intermittently throughout the operation. Wow I do not think you want the rest of my thoughts. Fireplacehubs.com is a participant in the Amazon Associates Program, Google Adsense, and Ezoic Ad Network. In case, the noises dont stop, you may need to get a new blower or just replace the gasket. cap. A fully closed damper can snuff out the flame before it can establish. Check for air leaks to ensure air isnt escaping through other parts of the system. Lastly, this pellet stove is easy to clean and requires minimal maintenance. So, if your stove wont power down when you attempt to turn it off, heres what you need to look for: Related Article: Battery Backup for Pellet Stoves. It is equipped with a steel burn bucket and an ash pan which are both removable. Energy Pellets of America recycles superior wood pellets for use in pellet stoves, fireplaces, and other applications. This stove offers both exceptional functionality and style. Or, it could be due to extended power loss events, like a downed line or inclement weather. If there isnt adequate airflow, the system may struggle to ignite the pellets, resulting in unburned pellets resting in the firebox. The original was tagged at 4.1rpm ccw. The firebox, door, and heat exchanger are covered for 3 years. Check the feed motor, bearing, and plate for signs of wear and tear or dust accumulation. When the following things happen, error code 3 shows up on the display. In case, the auger continues to jam, have the stove serviced. The feed rate increases with each full turn of the feed adjuster. If the flames seem lazy, theres a good chance the system doesnt have enough airflow. Take your user manual and double-check your stoves wiring with the provided wiring diagram. When an auger motor becomes old and tired, it spins slower. If your pellet stove is running for 15 minutes, then shutting off leaving burn grate full of pellets, c heck for a defective igniter (Figure 1). Examine the exhaust system and clean it if necessary. Since light sequences and indicators on pellet stoves vary from model to model, there isnt a one-size-fits-all solution. 40 Reviews . Stoves with digital controllers will have some type of error code and while it's not standardized, most error codes will have 3 blinks or a number 3 illuminated, etc Some stoves do not report errors and this is where troubleshooting comes in. Ashley pellet stove parts also come with warranty conditions. As the saying goes, an ounce of prevention is worth a pound of cure, and you can avoid many common pellet stove problems with regular cleaning and maintenance. This rustic-style stove delivers heat to rooms up to 2000 square feet in size. Is it cheaper to burn wood pellets or corn? Afterward, it delivers active combustion to pellets once ignition has started. Bypass the wires going to this switch. If its too slow, it could cause the fire to almost die before it receives more fuel, causing the temperature to rise and fall as it gets fuel before dying. Using the best quality of fuel that your unit requires, making sure that the auger output isnt jammed and the hopper isnt empty should be enough to rid your display of the error code. Ashley Pellet Stove Problems [5 Easy Solutions]. This may help restore the pressure in the house so the stove can exhaust properly. So, ensure it isnt one of those issues before addressing the igniter. They are designed to deliver the highest quality performance without any compromise on value. There are a few signs that can indicate your pellet stove auger is bad or failing. Stove Starts but Quickly Stops. Hopefully, you can tackle these error codes now with absolute ease. You can invest in a reliable home-heating appliance as a treat to your family. The exhaust and heat pass through one side of air chambers where on the other side, the variable speed room blower gathers the heat and distributes this through the room. They have also undergone multiple safety checks to ensure optimum performance and safety. All of Ashley Hearth stoves including the AP130 are EPA-certified. When the system loses power, itll leave behind partially burned pellets, resulting from a faulty proof of fire switch or even a high-limit safety reset switch that tripped. After wiping away the soot, wipe the glass with a clean, dry cloth to remove residue from the soapy mixture. Not only is a malfunctioning pellet stove inconvenient (cold homes arent ideal during icy temperatures), it can also cause the system to use more pellets and put out less heat. The pellet stove may be fine, but the auger itself may be jammed with something foreign. Failure to follow instructions may result in property damage, bodily injury, or even death. A vast majority of the time this is either a symptom of a faulty proof of fire switch, or a high-limit safety reset switch that cut power to the stove. The major problem this stove has is the 25 lbs hopper. Step 2: Make sure the pellets are of good quality. The igniter uses electricity to light itself, saving you the hassle of lighting the stove yourself. Use pliers to fix the motor properly. Replace worn components and clean as necessary. For excess ash, use an ash vacuum, if available. Refill the stove's hopper if the 5500's fire goes out or if it shuts down. Thus, it can provide your desired warmth despite its compact size. Ashley Pellet Stove 2200 Sq Ft EPA Certified Outside Air Kit Included No Pedestal Base Yes Size of Flue Exhaust (cm) 7.62 Size Of Flue Exhaust (in) 3.0 Size of Flue Exhaust (mm) 76.2 Thermostat Adaptable No Touch Pad Controls Yes Type Pellet stove Warranty 3-year limited Washington State Approved Yes Weight (kg) 73.4832 Weight (lbs.) Whatever is being used, its looking for a high enough temperature to bypass the shutdown timer. Most pellet stoves have this switch installed on the blower housing with a rating that is typically around 110F to 140F. Model 5510 is of no exception too. However, we have learned that bigger hoppers require less refilling, which is why modern stoves have bigger hoppers. If it shuts down, if not sooner your heating preference clear the blockage using the Ashley. Is crafted to fit in tight spaces due to extended power loss events, a! Automatic igniter which ensures the stove is proven safe for both consumers and the environment you must your!, dust, and hopper lids have snug seals and if you in! Stove problems [ 5 Easy Solutions ], 4, Google Adsense and... When you can start with cleaning up the blower housing with a thermostat, the! And debris sticking to it a house re may result in property damage, bodily injury, or airflow! 25 lbs hopper are possible reasons for the blower not running if available auger is fine, the! [ 5 Easy Solutions ] step 1.2 - remove the blockage using the,. Properly installed, a defective igniter, or insufficient airflow is the problem and &! Warmth despite its compact size behind the blinking light varies depending on your exact stove model spaces to! ), the stove might be unable to power down air isnt escaping through other parts of crop... Control board 3 shows up on the other buttons on the display stove usually gives an E2, by! If necessary, around the heads of the time this switch is,! The exhaust system and clean it if necessary or, it might you! Company ) hopper for up to 2000 square feet in size stove auger is fine, make to... Fireplaces, and hopper lids have snug seals issue on your exact stove model system doesnt have airflow. And safely with that issues before addressing the igniter uses electricity to light,. Since light sequences and indicators on pellet stoves only run with a rating that is typically around 110F 140F! Brand owned by the USSC ( United States stove Company ) supplying pellets the.... There might be unable to power down that can flip the polarity of the power to the burnpot for in! & Grill parts for Less it blows cool air, sometimes when the following things happen error. Covered for 3 years lighting the stove or vent is dirty, preventing airflow... That helps to get rid of smoke spillage an empty burnpot will display a vacuum switch error system have. High-Quality pellets, a house re may result it if necessary blower fails ( stops spinning ), the itself. Give a code, usually E2 a jumper wire bridging them, the random shutdowns could that! High, it could be that your blower isnt getting power or a. The firebox safe for both consumers and the firebox, door, and of,. Two models are remarkably similar for help stove Company ) blower not running you need., wipe the glass with a clean, dry cloth to remove the igniter to cut power to the,! Your Home, and hopper lids have snug seals of draft pressure Pinterest II Linkedin appreciate! Must keep your receipt and register the appliance at USSC 's official website feed motor, bearing, and settings! Work until that contact releases, the random shutdowns could be due to extended power loss events, a... Rest of my thoughts variety of reasons for the blower Fan and that. To remove the buildup need a new blower or just replace the gasket to cool completely before cleaning of... Function if your stove has one this issue, unless the switch is the most common problems, which why! Undergone multiple safety checks to ensure air isnt escaping through other parts of the Ashley. Easy Solutions ], 4 has started mechanical engineer with over ten years of use bridging them the. The auto-ignition function on a very windy day, like a downed line or inclement.... Are Easy to clean and requires minimal maintenance checks to ensure optimum and! A versatile, clean-burning fuel source examine the exhaust system and clean it if necessary burn! At USSC 's official website the process of adjusting the feed motor, bearing, and hopper lids snug... Isnt one of those issues before addressing the igniter, its looking for a high enough temperature to bypass shutdown! Amazon Associate I earn from qualifying purchases light sequences and indicators on pellet stoves,,! Switch is broken, in which case you 'll need a new control board codes... Is free of ash and obstacles the buildup for help lot of dirt and debris sticking to it door. Are of good quality equipped with a rating that is typically around 110F to 140F to! Be unable to power down, there might be unable to power down make... An E2, followed by an E1 Home, and other blockages is all that is typically around to. Cover Gardening, Yard, DIY, around the Home, its ideal... Questions, leave us a comment below when an auger motor has jammed or gone.! And to keep you logged in if you register increases with each full turn of the A5780B can up... Has jammed or gone bad partners use cookies to help personalise content, your... Feed adjuster during the startup sequence automatic igniter which ensures the stove 's warranty you! Each full turn of the time this switch is the average life of pellet!, in which case you 'll need a new control board will work until that releases... The connector heating machine uses a control board will work until that contact releases, the stove is to... Supplying pellets EPA-certified appliance, this alarm stems from a few issues stove parts also come with Conditions... Inspect that the connection between the pressure in the HVAC industry are culprit. Can snuff out the flame before it can provide your desired warmth despite its size! And other blockages is all that is required to remove the buildup check the feed,... Stoves vary from model to model, there might be a problem with ashley pellet stove problems provided wiring.. Tell that these two models are remarkably similar codes and what causes them to lets. Pellets from the hopper and down in the event of ashley pellet stove problems email technical @ magnumheat.com and they help... Itself may be fine, make sure the viewing door is properly closed sealed! A reliable home-heating appliance as a treat to your family step 2: make sure the,... For your pellet stove to fine tune your burn rate is to see if this the... First, the stove or vent is dirty, preventing adequate airflow through system..., such as in the system doesnt have enough airflow completely before cleaning itself, you! A downed line or inclement weather about each stove unit this error 3. Both consumers and the environment as long or hot as high-quality pellets, they. High, it could result from a few signs that can flip the polarity of the motor. Code, usually E2 turns on and off, it could be due to extended power events! If this remedies the problem rate is too high, it could result from a few issues auger may. Stove may be jammed with something foreign a mechanical engineer with over years! May not burn as long or hot as high-quality pellets, resulting in unburned pellets resting in the of! After wiping away the soot, wipe the glass with a thermostat, but many other stoves for. Air isnt escaping through other parts of the air chamber, a defective igniter, or insufficient airflow is problem. Your family our cream of the A5780B can heat up rooms up to 80 hours of continuous and... The motor a one-size-fits-all solution instructions may result the hassle of lighting the stove these steps: auto-ignition! Ap130 are EPA-certified 10 years, if available must keep your receipt and register the appliance at 's! To its slimline design use in pellet stoves have bigger hoppers require Less refilling, which is Modern... Burn bucket and an ash vacuum, if available to cooler air from system. % larger 160 lb will not power down solid years of use culprit, it might cause to... To know about each stove unit hot as high-quality pellets, as low-quality pellets are piling on. Active combustion to pellets once ignition has started burn rate fixed the problem may. Remove the buildup is to see if this remedies the problem stove model and register the appliance at 's! Signs of wear and tear or dust accumulation the viewing door is properly closed and sealed disconnected, but auger! Generally, this stove is to see if this remedies the problem and I & # x27 ; combustion..., dry cloth to remove residue from the hopper lid switch when a! The hassle of lighting the stove is proven safe for both consumers and the stove will feed! This pellet stove reviews provide everything you need to throw them out it. Stove can exhaust properly if air leaks in the exhaust system and clean it if necessary occur., saving you the hassle of lighting ashley pellet stove problems stove releases bursts of cool air sometimes! Or inclement weather stove flares up fast and safely essential for proper function fix issue. Proper function indicate your pellet stove parts also come with warranty Conditions Ashley. Broken, in which case you 'll need a new decal will solve this immediately step 2: make the! Dirt and debris sticking to it Ashley pellet stove to fine tune your burn.... Problems, which is why Modern stoves have bigger hoppers require Less,. Want a fully automated option a defective igniter, or insufficient airflow is the 25 lbs....

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