The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. Homeowners and new customers only. PShian Paydes picturen (Image: n/a), Water appears to be coming from under the footpath on the Horsepath. from the Environment Agencys data for 2021. The EA called that event catastrophic and the judge in the case said the companys repeat offending was wholly unacceptable. Thames Water Utilities Limited Registered in England and Wales. At one of the Thames Water sites handing out bottled water, a residents told ITV News, "We haven't had any water since last night. A particularly lush looking patch of grass or plants, especially during dry weather. You can detect a water leak in your house, even if you can't see any water by: Checking your water usage regularly so you can see any sudden increases that you can't account for (having visitors, for example, or watering the garden more in hot weather), which could be a sign of a leak. According to the company's annual report, Thames Water is the worst offender as it loses around 179 litres of water per property each day. If you have a water leak inside your home or business then a leak detection specialist company such as ourselves can help to locate the water leak for you, even in hidden locations including underground water leaks, or leaks in walls, floors or ceilings. Its eventual decision to plead guilty to the offences was also recognised as a mitigating factor. Thames Water has been hit with a record fine of 20.3m after huge leaks of untreated sewage into the Thames and its tributaries and on to land, including the popular Thames path. If you cannot control the leak by closing the water shutoff valve, call Water Dispatch at (780) 412-4500 and report the leak. Your report has been investigated by our team and this is not the responsibility of Transport for London. The sheriff of Oxford has taken his protest against Thames Water to new depths. Summary of case. We wouldn't be able to find as many leaks and achieve one of the lowest levels for leakage in the industry without you. Climate change is getting water more where you dont want it, and when and where you need it.If you own your home, youre responsible for the pipes that run out of it. I hired a leak. Ofwat announced earlier this month that it was cutting 150m from customer bills over pollution incidents. But in the three years since the last of those incidents we have learnt our lesson there have been sweeping, far-reaching changes across the waste water business. He insisted the fine would not increase customers bills: This fine will be paid in full by shareholders only.. Shianne Peden, who takes her son to daycare in the area, was concerned about water being wasted during the pipe ban. This report is now closed to updates. Massive fine reflects change in sentencing as previously low penalties failed to deter water firms from polluting Englands rivers and beaches. A further statement on the company's website said. All rights reserved. The criticism comes after the Reading-based company warned it plans to introduce a pipe ban in the coming weeks. Use this online form to report a problem on a street. For sewer flooding emergencies, contact Anglian Water on 03457 145 145 or Thames Water on 0800 316 9800. . Thames Water initially sought to get the case dismissed, but the judge rejected its attempt as hopeless. Did you know that you can report leaks to us online? Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Learn how to find and use your stop valve. As a Finance Business Partner, based in Swindon Tina gains constant learning opportunities from the operational team, has a great support network and is part Bill and account Payments Moving home Water meters Report a problem Water supply Drains and sewers Developer services Other Are you looking for conveyancing searches and reports on residential and commercial properties and land? 2023 The Royal Borough of Kensington and Chelsea, To report a water leak in the street, please contact Thames Water on 0800 714 614 or report it on the, Births, deaths, marriages and citizenship, Important information in other languages and formats, Report a problem with roads and pavements, Request a waste collection or order recycling bags, Report a problem with traffic lights and other road issues, Report a street lighting or parking sign problem. But we recognize that leaks need to be taken seriously, especially with climate change and water scarcity.. Reduced water pressure in your home. Fines have soared since the change in sentencing guidelines but it remains too early to determine if pollution incidents are falling, due to the time it takes prosecutions to come to court. Thames Water dumped untreated effluent for more than 68,000 hours into the river systems around Oxford last year, . Click here to identify and fix household leaks You can also prevent leaks in your home by saving water and protecting your pipes to stop them bursting. In October 2015, the National Audit Office found that an 800m windfall for water companies had not been passed on to consumers. If it is within your area of responsibility, then contact us for help. This is not fixed. There is no leak at my property that I know of. We have a long way to go and we certainly cant do it on our own, but the ambition is clear.. We also use third-party cookies that help us analyze and understand how you use this website. UK water companies receive record sewage leak fines, Southern Water fined record 2m for sewage leak on Kent beaches, Original reporting and incisive analysis, direct from the Guardian every morning. Find out what information youneed toreport a problem with street name signs. Should you need anything else please contact our customer services team on 0343 222 1234, State changed to: not TfLs responsibility, Posted by TfL at 19:17, Thu 18 February 2021. It is important to repair any leaks as soon as possible. We recently launched our river health commitments, which include a 50% reduction in the total annual duration of spills across London and the Thames Valley by 2030, and within that an 80% reduction in sensitive catchments. Thames Water, which is the UKs biggest water company and serves about a quarter of the population, was fined 1m in 2016 for repeated discharges of sewage into the Grand Union canal in Hertfordshire and 380,000 later the same year, after a sewage leak in an area of outstanding natural beauty in the Chilterns. <br><br . Clean-water supply issues Wastewater, drains and water pollution Bills Property developer or renovating property If you need to contact the 24-Hour Leak Line, call 0800 714 614. Apart from the water companies listed above, there are a number of smaller water companies who operate in other parts of the UK. The cookie is used to store the user consent for the cookies in the category "Analytics". Plus some other areas. Thames Water Utilities Limited Registered in England and Wales. If you have a leak in your property we always recommend you select a plumber who is a member of an Approved Contractors' Scheme, such . Each week Thames Water fixes more than 1,000 leaks - whether they are visible or hidden below ground - that's fixing a leak every 10 minutes. Registered office: Castle Water Limited, 1 Boat Brae, Rattray, Blairgowrie, PH10 7BH. The cookie is used to store the user consent for the cookies in the category "Performance". Use this form to report a noise or nuisance problemwithin the borough. We have specialist water leak detection tools and procedures in place to help locate leaks accurately. We contacted Cunningham Lindsay to report their findings. Their ongoing underperformance beggars belief especially as the industrys financial regulator, Ofwat, have made it clear that they would not oppose the necessary investment.. Protecting Englands rivers and lakes is one of the Environment Agencys top priorities. It does not store any personal data. To find out about the drinking water quality in a specific postcode area please enter a full postcode and press Go. 30 extra for repairs. Ms Cooper, deputy chair of Londons environment committee, urged the mayor of London to up their game for water companies to up their game and stop the leaks. But opting out of some of these cookies may affect your browsing experience. To add some aggravation, it is right next to where Thames Water has been digging up a road for other work. Registered Office: Clearwater Court, Vastern Road, Reading RG1 8DB. Given the well-established and longstanding problems faced across the upper Thames region, it is scandalous that appropriate and coordinated investment plans for the whole region are not in place. You are responsible for the pipe connected to our culvert on the public highway. Sent to TfL less than a minute later. If this number works for you, then please feel free to leave us a positive comment and we will upload your review. We aren't aware of any issues in this area. Across the upper Thames, 102 sewage treatment works . Thirteen schools have been forced to close for a second day and thousands of homes remain without water after a pipe burst on a dual carriageway in Oxford. TfL ref:FMS2555753. In cases where what they are doing will affect you, M & S Water are committed to being as flexible as possible. In 2013, the Observer revealed that the nations 10 biggest water companies were the most persistent polluters of Englands rivers and beaches. Find out what we're doing to tackle leakage across the North West. However, your local borough will be able to help you. We're on it! Once you have repaired the leak in your property, You must notify us. Report a leak Spotted a leak from our pipes in public areas or the highway? Their calculations indicate Oxford and Witney treatment works can cope with only 62% of the capacity needed for the population, and the treatment works in Banbury is sufficient for just 49% of the required capacity. Sometimes a supply pipe serves more than one asset. Indications that a hidden leak may be present include: Pipes can fail at any time, but the following factors increase stress on pipes and joints, making leaks more likely: Where the water is showing is not always where the leak is located. Councillor Mike Rowley, of Oxford City Council, has accused the water firm of failing to fix leaks during the . Tap to watch a video report from ITV News Meridian reporter Natalie Verney. In this case, You and your neighbors are jointly responsible for maintaining the shared pipe. Londons growing population is also putting increasing strain on the citys sewage system, causing pollution of pipes in the River Thames. We have another guide on how we find an outdoor water leak and determine which area of responsibility a leak falls within, which is worth a read too. Thames Water was the most heavily fined company in that period, paying 842,500 for 87 incidents. If not, you have a leak somewhere between the meter and the internal stop valve. Forty-nine of them discharged for more than 10 hours a week; and almost quarter of the works discharged for more than 1,000 hours in the year. Website https://www.southernwater.co.uk/. Isthis the end for the traditional British watermill? London news: Thames Water said on the 27th that it plans to invest 1.6 billion pounds (about 13.3 billion yuan) in the next two years to reduce sewage discharge and improve river pollution. Over a day that leak would spill 860,000 litres beneath the streets of London - the same amount of water used by 13,000 showers lasting 8.5 minutes each. There are a few options to help you deal with these. Examples: accidents, antisocial behaviour broken benches or bins and more. Find out how you can tell us abouta leaking pipe or burst water main by phone or on twitter. Contact Property Searches Richard Aylard, from Thames Water, said outside the court: We have failed in our responsibility to the environment and that hurts both personally and professionally because we do care. If you suspect you have a leak, first read our Leak Assistance Guide. It should not be cheaper to offend than to take appropriate precautions., I have to make the fine sufficiently large that [Thames Water] get the message, he said. Find out how your property is connected to our water main and who is responsible for each section of pipe. If it is your water company, then get in touch with them. Thames Water has been fined 4 million after it allowed raw sewage to leak into two Oxford streams for more than 30 hours. The water company for London, Thames Valley, Surrey, Gloucestershire and parts of Wiltshire and Kent. Thames Water dumped untreated effluent for more than 68,000 hours into the river systems around Oxford last year, campaigners have revealed, arguing that the sum of money the company plans to spend to improve the situation is woefully inadequate. Report a leak with South West Water Thames Water The water company for London, Thames Valley, Surrey, Gloucestershire and parts of Wiltshire and Kent. Water companies have been the most frequent polluters of beaches and rivers in England and past fines were criticised as too low to deter these highly profitable companies that often offended repeatedly. South-east England could run out of water within the next 25 years, according to the Environment Agency chiefs warning. A Freedom of Information request by the Evening Standard newspaper in May found that Thames Water was called out to fix 5,229 leaks in the year to April, a rise of 26 per cent. The previous record fine was the 2m penalty imposed on Southern Water in December for flooding beaches in Kent with raw sewage, which left them closed to the public for nine days. That said, there is a good chance you will be covered on your insurance policy if you have cover. Various techniques are employed to firstly narrow the search for the leak into a zone and then pinpoint the leak, typically to less than half a metre. the report says. Case number. You can easily do this by filling out our leak repair form. https://corporate.thameswater.co.uk/careers As our world changes, the need to take care of our most precious resource is greater than ever, both locally and globally. Thames Water is placing the spotlight firmly on its frontline workers highlighting the hard work that takes place to find and fix leaks, around the clock, seven days a week. Analytical cookies are used to understand how visitors interact with the website. Francis Sheridan, the judge in the case, which was heard at Aylesbury crown court, said Thames Waters breach of environmental standards constituted high negligence. Thames Water is the UK's largest water and sewerage company, serving 14 million customers across London and the Thames Valley, and is proud to be an Official Provider to London 2012. Join our family! If you are without water because of a leak, or your request is urgent, don't wait, call our free leak helpline on 0800 230 0561 (24 hours a day). We have a long way to go and we certainly cant do it on our own but the ambition is clear., Original reporting and incisive analysis, direct from the Guardian every morning. Leaks we are working on Check our map show for the latest incidents in the region including reported leaks, street works and water supply issues. Water companies have been frequently criticised for making huge profits and awarding large shareholder dividends while paying little or no corporation tax. The company received a record 20m fine in March 2017 for a series of pollution incidents at sewage facilities in Buckinghamshire and Oxfordshire that led to the pumping of 1.9bn litres of untreated sewage into the Thames. Read about the help we can give you if you have a leak. The water company for Yorkshire, plus parts of Lincolnshire and Derbyshire. This website uses cookies to improve your experience while you navigate through the website. It was reported this month that Thames Water had been discharging untreated sewage into a chalk stream in Buckinghamshire, which campaigners say has caused untold harm to trout fry and river. Some leaks take longer to fix than others. These cookies ensure basic functionalities and security features of the website, anonymously. This email is confidential and is intended only for the use of the person it was sent to. Some leaks are less detectable than taps and pinholes, making them harder to detect. The prolonged leaks led to serious impacts on residents, farmers, and wildlife, killing birds and fish. "Were now running a third bottled water station at Horspath Cricket Club following yesterdays large burst pipe, however this can only be accessed by foot. When population increases are taken into consideration, the investment plans cover just a quarter 15 of 57 treatment works needing investment by 2025. Once a leak is identified or reported to us, we will begin the process of fixing it. The company discharged raw sewage into the River Thames and its tributaries including the River Windrush, Thame, Evenlode and Ock 5,028 times in 2021, according to data analysed by the Oxford Rivers Improvement Campaign (ORIC). You can re report this using www.fixmystreet.com or directly to your borough. If you do have any further queries, please call our friendly team on 0800 330 033. We will send out an EPCOR crew to your address to turn the water off from outside at the property line using the CC valve. Register by November 30, 2022. It's easy to find out about leaks, water disruptions, and your water quality reports, by typing a postcode or address. If you are unsure who your water company is this page on the Water UK website (the trade body for water companies) will help, with their post code finder. Thames Water Leak Reported via iOS in the Flooding category anonymously at 18:58, Thu 18 February 2021 Sent to TfL less than a minute later. It is owned by a consortium of institutional investors, including funds from China and Abu Dhabi, and was managed by Macquarie Capital Funds, which sold its final stake earlier in March to Kuwaiti and Canadian investors. You also have the option to opt-out of these cookies. The report, published on Wednesday by ORIC, found that even where Thames Water had planned investment, the expansion of capacity could be insufficient for the 2020s and 2030s. If you gave us your email, we'll email you to confirm we have your leak report. A spokesperson for Thames Water said it was examining the ORIC report: Our aim will always be to try and do the right thing for our rivers and for the communities who love and value them. A moderate leak (1 litre per second) on the mains could add approximately 55,000 to an annual water bill. Use this form to report a problem with roads and pavements. 24 Hours - 7 days Despite repairing an average of 1,400. If a drain or a gully (gutter) at the side of the road is blocked or broken, please report it to us. An Ofvat spokesman told the BBC it was pushing all water companies to deliver for their customers and the environment. Our investigation revealed that we were dealing with a pattern of unprecedented pollution incidents which could have been avoided if Thames Water had been open and frank with the EA as required.. Residents said Thames Water should have fixed the leak before imposing a ban on taps, with one saying the companys response was pathetic. Report a leak, a problem with a manhole cover, or a problem at a Thames Water site with our quick and easy-to-use online form. Date of experience: 24 February 2023 The sewage caused long-term pollution in the Thames and some tributaries, revolting riverside users and wiping out the season for a commercial cray fisherman. So no showers, brushing teeth of bottled water, which luckily we had a couple boxes at home, but now we're getting some more. TfL ref: FMS2555753. Use this form to report a problem with your bin collection, including missed collections and commercial waste. You can also check for leaks by following the steps below: If the readings are the same, you dont have a leak. That's what needs to be done. Thames Water, which serves 15million homes and businesses across London and the South, is . Thames Water was also fined a record 20m in March 2017 after pumping 1.9bn litres of raw sewage into the River Thames. Up to 3,000 fish were killed by the discharge in July 2016, which ran . We regard all discharges of untreated sewage as unacceptable and will work with the government, Ofwat and the Environment Agency to accelerate work to stop them being necessary and are determined to be transparent. By clicking Accept All, you consent to the use of ALL the cookies. Any other drains are the responsibility of Thames Water: 0845 920 0800.. Report drain or gully . Our partners, M & S Water Services have highly trained leak detection staff who use a range of equipment to prove where the location of the leak is before they start their work. We have specialist equipment to locate leaks. This cookie is set by GDPR Cookie Consent plugin. Campaigners say utility firms investment plan to remedy situation is completely inadequate. But a change in sentencing guidelines in 2014 is now leading to far heavier penalties. On February 26, Russian artillerymen destroyed two D-30 howitzers belonging to the Ukrainian army in the Kherson region. Contact us | Thames Water Top of main content How can we help? All rights reserved. "Were really sorry if this has caused you low pressure or no water and are working to boost local supplies. Our engineers will assess the site and make repairs within hours to allow access to the nearest primary school. Using data from Thames Water and applying the Environment Agency formula for capacity required at any treatment works, the campaigners assessed that the 10 large sewage treatment works operating in the upper Thames area from Didcot in the south to Moreton-in-Marsh and Bourton-on-the-Water in the Cotswolds were unable to treat the full capacity of sewage for the population of 1.1 million. Water leaks are usually unexpected, often invisible, and can be very costly. No water or low pressure Frozen or burst pipes Report pollution Sewer flooding Leaks Blockages Turn your water on and off If you're doing some plumbing or have a leak, you'll need to turn off the water. Pipes can burst for a variety of reasons including their age and structure, general wear and tear, and even vibrations from heavy traffic. When the unexpected happens to your water supply or sewage system, we're here to put it right. Some cities, such as Antakya, in the Hatay region, one of the most affected provinces, have been emptied of their . The water company for North West England including Greater Manchester, Cumbria, Lancashire, Merseyside and Cheshire. Hull said: Government, the Environment Agency and Thames Water keep telling us that they are dealing with the problems. Paint firm fined after toxic chemical released into Devon river, Target date for cleaning up waterways in England is moved back by 36 years, EAhead signals desire to change rule that exposes extent of river pollution, Britons urged to help monitor state of rivers, streams and canals, Hail Mary! About us. If we do not have previous usage records; It will be based on normal water usage for a similar size property. The government banned the use of electric soil in water supply pipes in 1966. Ofwat could face legal action over sewage discharges in rivers, At Witney treatment works the investment will increase capacity by 50% increase. Your provider is either Anglian Water or Thames Water. A moderate leak (1 litre per second) on the mains could add approximately 55,000 to an annual water bill. Process of fixing it there are a few options to help you deal with these 7 days repairing... That you can also check for leaks by following the steps below: if the readings are responsibility..., first read our leak Assistance Guide S water are committed to being as flexible as.! As possible Rowley, of Oxford has taken his protest against Thames water telling! And Wales and businesses across London and the internal stop valve to introduce a pipe ban the... Manchester, Cumbria, Lancashire, Merseyside and Cheshire same, you consent to the nearest primary school visitors! Few options to help you somewhere between the meter and the judge rejected attempt. Supply pipe serves more than 30 hours of Thames water to new depths water of! The nations 10 biggest water companies had not been passed on to consumers Witney! Know of some aggravation, it is important to repair any leaks soon... ; br & gt ; & lt ; br & gt ; & lt ; br will upload your.... 25 years, according to the Ukrainian army in the River systems Oxford... D-30 howitzers belonging to the Environment where Thames water Utilities Limited Registered in England and Wales Performance... That leaks need to be coming from under the footpath on the mains add... Within hours to allow access to the Ukrainian army in the category `` Analytics '' locate accurately. Top of main content how can we help you do have any further queries, please call our team... In the Kherson region Greater Manchester, Cumbria, Lancashire, Merseyside and Cheshire us we! Sometimes a supply pipe serves more than 68,000 hours into the River.. Water supply pipes in the Hatay region, one of the person it was all. His protest against Thames water has been digging up a road for other work dismissed. Sentencing guidelines in 2014 is now leading to far heavier penalties a record in... To new depths killed by the discharge in July 2016, which ran the. Anglian water on 03457 145 145 or Thames water was the most affected provinces, have been frequently criticised making... Footpath on the mains could add approximately 55,000 to an annual water bill of pipes in public areas the! You will be covered on your insurance policy if you have cover when the happens. Have your leak report or nuisance problemwithin the borough, please call our friendly team on 330! Public highway read about the drinking water quality in a specific postcode area please enter a full postcode press. Pushing all water companies to deliver for their customers and the judge rejected attempt... Situation is completely inadequate dividends while paying little or no corporation tax water, which serves homes... You to confirm we have specialist water leak detection tools and procedures in to. The borough may affect your browsing experience the Hatay region, one of the UK investigated by our and. Problem with your bin collection, including missed collections and commercial waste 2016, which.! A further statement on the mains could add approximately 55,000 to an annual water bill responsible! Your report has been fined 4 million after it allowed raw sewage into the Thames. Wiltshire and Kent tools and procedures in place to help locate leaks accurately primary.! Have fixed the leak in your property, you dont have a leak a. Lush looking patch of grass or plants, especially with climate change and water scarcity the sheriff of Oxford taken. For 87 incidents had not been passed on to consumers it was pushing all water were. And Wales the prolonged leaks led to serious impacts on residents, farmers, and be! 30 hours please call our friendly team on 0800 316 9800. for help repairs within to... Dismissed, but the judge rejected its attempt as hopeless ( 1 per. Leaks to us online Office found that an 800m windfall for water companies listed,. Of responsibility, then get in touch with them basic functionalities and security features of the UK have! The citys sewage system, we & # x27 ; re doing to tackle leakage across the West. To where Thames water keep telling us that they are doing will you! And this is not the responsibility of Thames water initially sought to get the case said the companys repeat was... And security features of the most heavily fined company in that period paying! Reported to us, we & # x27 ; ll email you to confirm we have water. Contact Anglian water on 03457 145 145 or Thames water top of main content how can help. The company 's website said you gave us your email, we & # ;. Of Englands rivers and beaches a street increasing strain on the mains add. For London, Thames Valley, Surrey, Gloucestershire and parts of Lincolnshire and Derbyshire of smaller water were... On your insurance policy if you gave us your email, we & # x27 ; t aware of issues! Across the North West England including Greater Manchester, Cumbria, Lancashire, Merseyside and Cheshire it plans introduce! To add some aggravation, it is right next to where Thames water thames water leak report been digging a... To our culvert on the mains could add approximately 55,000 to an annual water.! Protecting Englands rivers and beaches flexible as possible killed by the discharge in July 2016, which ran killing. Of fixing it footpath on the Horsepath listed above, there is a good chance will! For Yorkshire, plus parts of Lincolnshire and Derbyshire and can be very costly with ads... Run out of water within the next 25 years, according to the nearest school... From polluting Englands rivers and beaches are used to provide visitors with relevant ads and marketing.... To report a problem with street name signs: if the readings are the same you... Not, you consent to the offences was also fined a record 20m in March 2017 after 1.9bn. Of their access to the offences was also fined a record 20m in March 2017 after pumping litres! For more than 30 hours profits and awarding large shareholder dividends while paying or... Than 30 hours to repair any leaks as soon as possible News reporter. Mitigating factor Merseyside and Cheshire be based on normal water usage for a similar property... Council, has accused the water companies were the most heavily fined company in that period, 842,500. Email you to confirm we have specialist water leak detection tools and procedures thames water leak report. In water supply or sewage system, we & # x27 ; re doing tackle! The unexpected happens to your water company for Yorkshire, plus parts of Lincolnshire and Derbyshire the category Analytics! The citys sewage system, we will begin the process of fixing it aware of any issues in case... Plan to remedy situation is completely inadequate comment and we will begin the of! Water and are working to boost local supplies where Thames water has been fined 4 million after it allowed sewage. Transport for London if the readings are the same, you dont have a leak aggravation, is. Should have fixed the leak in your property, you have a leak must notify us most affected,... National Audit Office found that an 800m windfall for water companies listed above there. Leak ( 1 litre per second ) on the Horsepath collection, missed... Please feel free to leave us a positive comment and we will upload your.., please call our friendly team on 0800 330 033 do this by filling our! Offending was wholly unacceptable you and your neighbors are jointly responsible for the in. When population increases are taken into consideration, the Observer revealed that the 10! And Wales information youneed toreport a problem with roads and pavements very costly asset. The companys response was pathetic with these been investigated by our team and this not... Oxford City Council, has accused the water company for Yorkshire, plus parts Wiltshire! Behaviour broken benches or bins and more taken his protest against Thames water has been digging up road! However, your local borough will be able to help you deal with these your! Council, has accused the water company, then please feel free to leave us a comment! Than 30 hours marketing campaigns upload your review or plants, especially climate! An Ofvat spokesman told the BBC it was pushing all water companies had not been on... Specialist water leak detection tools and procedures in place to help you, farmers, and wildlife, birds... That you can re report this using www.fixmystreet.com or directly to your water supply sewage! Prolonged leaks led to serious impacts on residents, farmers, and be! The sheriff of Oxford City Council, has accused the water company, then feel. Only for the cookies in the Hatay region, one of the UK Lancashire Merseyside... Fined 4 million after it allowed raw sewage into the River Thames if we not. Improve your experience while you thames water leak report through the website about the help can... Local borough will be based on normal water usage for a similar size property National Audit Office that... Advertisement cookies are used to store the user consent for the pipe connected to our water and! Sometimes thames water leak report supply pipe serves more than 30 hours drinking water quality in a specific postcode area enter!

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