These arrangements and costs are to be met by the visiting delegation. We provide expert advice to the Premier, Cabinet, Ministers and NSW Government agencies and departments on all aspects of customer service. If still not satisfied, the Chief Financial and Operating Officer can carry out an internal investigation. There is a range of information available to keep you up to date. NSW Department of Planning, Industry and Environment, Burwood, Strathfield and Homebush Planned Precinct, Sydenham to Bankstown Urban Renewal Corridor, Sydney Metro Northwest Urban Renewal Corridor, A Metropolis of Three Cities - Delivering the Plan, Frequently Asked Questions about Compliance, Assessment time for DAs determined in the quarter, North Byron Parklands Cultural Events Site, Shell Cove Boat Harbour Precinct Concept Plan Modification, Your guide to the development application process, Planning for TAFE and University facilities, 50-Year Vision for Sydney's Open Space and Parklands, Guide to the updated Environmental Planning and Assessment Act 1979, Local Housing Strategy Guideline and Template, Housing for Seniors or People with a Disability, Local character lecture series and symposium, Coal and petroleum exploration assessment, Critical Industry Clusters in the Upper Hunter, Independent Retail Expert Advisory Committee, State Environmental Planning Policies (SEPP) review, Under review and new Policy and Legislation, Environmental impact assessment improvement project, Legislative amendment for concept proposals, Kaldas review of decision making in the planning system, Development Regulations for bush fire prone land, Electrical testing assessment and certification, Functions of the Office of Strategic Lands, Assistance for people who are deaf or have a hearing or speech impairment, National Relay Service internet relay call service, View the Department's previous newsletters, TTY users and speak and read, type and read and type and listen users can use. You should first try to resolve the issue with the staff member you are dealing with, as it may be something that can be resolved quickly and easily. We will handle all complaints confidentially to avoid prejudicing any investigation or the privacy of customers or staff members. Our department is one of eight super-clusters.

Department of Premier and Cabinet Suite 1, Level 1, 47 - 59 Wingewarra Street, DUBBO NSW 2830 (02) 6826 7800. If you have allegations of corrupt conduct, misconduct, or serious waste of resources, the Department encourages you to approach these organisations directly. Many agencies and business units in our diverse and dynamic department report to one of these three Ministers. Enquiries, compliments, complaints and general feedback submitted on this page should relate to the functions of the former Department of Planning and Environment only.

Feedback and complaints from the public are a valued and legitimate part of the relationship between the Department and our customers.

If your enquiry relates to an alleged breach of a consent issued by the Minister (or delegate) please complete this form. Our postal address is: Department of Planning, Industry and Environment, Locked Bag 5022, Parramatta NSW 2124.

If your enquiry relates to the functions of other former agencies who now form the new Department of Planning, Industry and Environment, these should be directed to their existing contact channels. This is a NSW Government Directory listing. The privacy of the customer and any staff member(s) who are the subject of complaint will be respected and preserved. Dubbo. Meet Emma Hogan, the Secretary of the Department of Customer Service, and her leadership team. We are tackling complex economic, environmental and social challenges and stimulating economic activity. are rude, angry, harassing, or aggressive towards staff members or others may be managed under different administrative arrangements, and may have their ability to contact the Department restricted. Call 13 14 50 and ask for an interpreter in your language and request to be connected to 1300 305 695i. To promote open, accountable, fair and effective government in NSW, members of the public have a right to access government information. Register for and attend Department of Customer Service events. The Department will make every reasonable effort to: Complaints will be acknowledged upon receipt and will usually receive a response within 21 working days. https://education.nsw.gov.au/public-schools/going-to-a-public-school/finding-a-public-school, School A to Z – practical help for parents. We will acknowledge and manage all complaints promptly and transparently. We deliver value by making or enabling sustained improvements to services in NSW. 29 Mitchell Street Bourke NSW 2840. We will use the outcomes of feedback and complaints to improve the Department’s processes and deliver excellent customer service.

We will involve complainants in resolving their concerns.

The Department welcomes the opportunity to exchange information and ideas with visiting delegations from overseas organisations and governments where possible. Online: Using the 'Your Feedback' widget on the right hand side of this page. Address: McKell Building, 2-4 Rawson Pl, Haymarket NSW 2000. We are delivering bushfire recovery assistance to help people and businesses impacted by bushfires. Regional Outreach Coordinator: Lawrence Tainowitz (Acting) Contact Information: U.S. Department of Labor Office of Federal Contract Compliance Programs 201 Varick St Room 750 New York, NY 10014-4800 Main Number: 646-264-3170 Fax: 646-264-3009 TTY (National Office): 1-877-889-5627 Regional Director Contact: OFCCP-NE@dol.gov Construction Award Email: OFCCP-NE … Department of Primary Industries: Local Land Services: Mining, Exploration and Geoscience (MEG) NSW Regional Growth Development Corporation: Resources Regulator NSW: Office of … We welcome your feedback, questions, comments and complaints. The Department of Regional NSW is a central agency for regional issues that brings together functions from the Department of Planning Industry and Environment cluster, including: Public Works Advisory and Regional Development (Regional NSW Group) Department of Primary Industries; Local Land Services; Mining, Exploration and Geoscience (MEG) DP&E is not responsible for providing transport to and from the Department or accommodation arrangements. We will use your rating to help improve the site. NSW Registry of Births Deaths & Marriages. If you have compliments, complaints, or general feedback, please use the Your Feedback widget.

The Department manages all complaints according to the following principles: We will place information on the Department’s website showing customers how and where complaints can be made. We will address all complaints sensitively and in an objective, professional, and unbiased manner. Our postal address is: Department of Planning, Industry and Environment, Locked Bag 5022, Parramatta NSW 2124. i Local call cost from land line (fixed) telephones. Phone and address Tel: 1300 305 695. Minister for Better Regulation and Innovation, Parliamentary Secretary for Cost of Living. The Cost of Living program helps NSW residents find and access more than 40 rebates and savings offered across NSW Government agencies. The Taskforce was established to identify buildings with potentially combustible cladding and support local councils to address the use of non-compliant cladding materials.

NSW Department of Industry (Co located Level 2, 161 Kite Street Locked Bag 21 ORANGE NSW … We are committed to providing an open and accessible process for everyone so that we can be accountable to the community we serve. They provide us with opportunities to improve our services, and are an essential component of an open and transparent planning system. We are guided by our core values of integrity, trust, service and accountability. Our complaints management process will be open; friendly; flexible to meet the needs of the community; and accessible to everyone. We are making it easier to deal with government by driving improvements in customer service.

Please note: the media line is provided ONLY for use by journalists and media outlets. We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. The Department takes a people-focused, proactive, and timely approach to managing feedback and complaints. Specific key areas of interest within DP&E. decisions subject to other review processes; decisions not subject to Departmental control; feedback on the quality or delivery of our business or the conduct of our staff, which do not explicitly, implicitly, or legally require a response; public interest disclosures or protected disclosures by staff; complaints about breaches of the Code of Ethics and Conduct; service requests from members of the public; or, understand all the relevant circumstances and information surrounding your complaint; and, ensure that the level of inquiry is commensurate.

Please use the information on this page to contact the government department or agency directly.Please contact us if this page requires updates. View the Department's previous newsletters. How can I access Department of Customer Service information. NSW Department of Education's information on curriculum taught in NSW schools, Aboriginal education and communities & personalised support. Use the information provided to contact the organisation. Find out about how we work, our people and our organisational structure. If you would like to make a more formal complaint, you can do so: Telephone, write or contact us online at: Postal address: GPO Box 39, Sydney NSW 2001. So we can accommodate visits and make our people available, you should make your request in writing and at least four (4) weeks in advance. have fully exhausted their review options (including reviews by external agencies), make unreasonable demands on staff or resources or. All local or interstate requests must be accompanied by an official letter of request from either the relevant government agency or private company that is sponsoring the visit. Service NSW works with the Parliamentary Secretary to help customers discover and easily access eligible rebates and … Complaints made in this way will be recorded in the Department’s Complaints Register and will be allocated to the appropriate level for investigation and response. Our street address is: 4 Parramatta Square, 12 Darcy Street, Parramatta NSW 2150.

Call 1300 305 695 . For non-media inquiries please call 1300 305 695.

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