I am very worried that the flights from Los Angeles to Qingdao have not been cancelled (they still show up in Xiamen's reservation) and the "departure" date is 3 weeks from now. How do I effectively communicate with an airline? You can read the announcement with details. Buy now or later? Are B-1 / B-2 visa holders allowed to travel to the US ?? Help!! Help!! Boards.ie is a discussion board with a wide range of forums, including - but not limited to -, We have updated the GDPR policy and Terms of Use. eDreams - Help for Refund...who to talk to?? I called again today because today was the date of our (ta && ta.queueForLoad ? Plz advise.. thanks, This is the version of our website addressed to speakers of English in the United States. Airline, Airport, and Travel Abbreviations. Also it was the first time an agent told me that my refund would be reflected in up to 90 days. I think the greatest issue with Edreams is their support center and the lack of training of their agents.After this call it has become clear to me that all past calls wee fruitless, just for nothing, and all other agents were just throwing me off.. Apologies for the disruption and any inconvenience caused. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-90690696', '');}, 'log_autolink_impression');flight change I cancelled an requested a refund. Legal Action, Re: eDreams - Help for Refund...who to talk to?? I asked for a refund and they told me they would contact the airline to do this.. International Travel to UK without Passport, Change fee questions for US flights to Europe - 2021, Myflightsearch.com Is Continuing to Scam People, British Airways Refund when booked through a travel agent, How to choose plane seat? Yes we have learned now that edreams is the worst, we will never book through them or another travel … Answer 1 of 9: I cant check status on my refund thru edreams. You might be right. Air Travel forums . EDreams has 1000s of bad reviews. The truth is that there isn't much money to be made by flogging tickets, hence the lack of expenditure and the reliance on fees for income. Sometimes it helps if you read other posts first. Debit cards now have the same rights to charge back as credit cards, so you can go that route. My boyfriend and I bought 2 tickets in December from Los Angeles to Osaka, with a layover in Qingdao, China, the carrier being Xiamen Airlines and the trip being in February. Here is one of the zillions of eDreams threads https://www.tripadvisor.com.au/ShowTopic-g1-… read the various posts as some people seemed to eventually score a refund. Involve your credit card company ASAP- they know how to get response from E Dreams- if you didn't pay via credit card you were very foolish indeed. You will probably get your refund at some point, but I expect it will speed things up immensely if you get your card provider involved. more, Reply to: eDreams - Help for Refund...who to talk to?? First thing I do is call Edreams to see whats going on.. so they called the airline and were able to change the returning flight 2 days after the intial date (which meant 2 more days paying hotels). Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. Get answers to your questions . Luck tends to run out when using rubbish outfits like Edreams. Re: EDreams Refunds & Costumer Service Frustrated!! sorry skinny90 for your troubles but dont sit on your hands dont wait we got nothing back from eSKY.ie we have been stonewalled with every e/mail with its been passed on and no way of phoneing them good luck, If you have requested a charge back from your bank, what else do you want to do? Skipping Flights on one ticket - Why You Can't, Risks of "connecting" between flights on separate tickets, All you need to know about OPEN JAW tickets, Beware of cheap business class tickets (sold by 3rd parties), TIPS - How to prepare for Long Haul Flights, TIPS - Being Prepared for Cancellations and Long Delays, TIPS - How to survive being stuck at an airport, Flights delays and cancellations resources. Read our community guidelines. We received an email from the Airline that the return flight to Osaka from Qingdao was cancelled. Thanks! What’s the best affordable flights to Vegas? If you receive such a message, please report it by clicking the little warning triangle and delete once you have done so. Let us know how your quest goes to help future travelers. This happened in December - i received an email that i would be refunded in 15 days. EDreams Refunds & Costumer Service Frustrated!! Help!! I haven't received a refund 3102418 of -$2, 973.75 for my cancellation yet. F. If one of the passengers cannot prove that they are residents, their tickets will not be valid! I just read news that Japan isn't accepting much (ta && ta.queueForLoad ? This means that they are hard to get hold of, and it's random as to whether when you do get to speak to someone, they have the skills and motivation to help you. Then I called and was told it was between 1-3 months ... 3 months later they are telling me to wait longer as they need the airline authorisation ... this is a lie as I spoke to the airline directly over 2 months ago and they had given the authorisation to edreams in January. Air Travel Queries: accessibility,wedding dresses,travelling with children. I don't know why can't they all be costumer-centric. All forums . From Edreams side of things, what happens if we do nothing, do we have to accept. + several million on the research first before throwing your money first. I know :( the thing is I had purchased a trip before and it actually went smoothly and was super happy with the price, so I guess I got confident that a second time around would be the same. 3.3.2 In the event of having purchased a non-refundable, non-changeable flight ticket and not being able to use the ticket, we would like to inform You that You may claim a refund for certain concepts charged at the moment of purchase: ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-105239189', '');}, 'log_autolink_impression');flights from China due to the coronavirus, and I am beginning to think that my cancelled flight was because of that and that probably Xiamen is dealing right now with a lot of complaints. So still no response from Edreams. What's with these screwy ticket prices? Being customer-centric costs money, and all these outfits are focused on is maximising their profits. Sorry to be the bearer of bad news but EDreams are the shonkiest of all OTA's. sorry for your troubles, for my part i lost money with another lot of shisters called eSKY.ie paid with my card but the money was taken from my account within hours of paying so they could not stop payement i will stop there and wish you luck.

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